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This thread is inspired by another: view original post
Edited by Big Black Bear:
2/9/2013 12:02:18 AM
25
This is why the current structure for replies doesn't work...
In the thread I've branched from to create this topic, the following situation occured:
1. OP asks a question.
2. I "Comment" and provide an answer to the OP's question.
3. Bungie employee "Replies" to my post and confirms that my answer is correct.
The big problem here is that the OP (and anyone else who might benefit from seeing an official Bungie response) is not notified of the reply to my comment... Only I am. Furthermore, unless he chooses to expand the list of replies to my comment, he will never see it.
I know this point has been beaten to death, but I wanted to include a real example to illustrate the point.
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21 Replies in this Sub-ThreadI don't understand this feedback. When I replied to your comment, people could clearly see that there are replies to it (view the reply counter and the button to show replies). While it is true that nobody has to look at the replies already made to you before replying as well, this has always been true. In a flat view, this happens even more often, because there isn't an easy way to see all the replies made to you. This way, if you care what people have already said in response to your post, it is right there, in reply order. There are a few advantages of a flat threading model, but this is not one of the places where it holds the advantage.
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They are not technically exclusive, true. However, engineering concerns are not what is at play here. Switching between a flat and threaded view is not a desirable trait from a design perspective. In the short term, I recommend following employees so you can see when they speak up in your activity feed. The problem of an "important" (employee) replying in a nested reply chain is not new - and isn't solved by a flat forum view. We are aware of it, and realize there may be a few ways we can make it better. A flat forum view is not currently something on the table, though.
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The problem I'm having with the activity feed is that when multiple people I follow respond to the same topic there is no longer a way to jump to their reply like there is when only one person does.
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