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12/5/2025 6:08:51 PM
1

New Frontier LOCKOUT

Did the first, launched the New Frontier quest and went through it until I walked thru a door into a room. The door shut and I was trapped (LOCKED OUT). I couldn't get out. So I went to orbit, reloaded in. Went to the hanger and the ship door was/or would no open to transport. Ran the first mission again Both legendary and normal and still no progress. Hmm. Any suggestions how to remedy this? I was excited to play and then this. wt...
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  • Hi there, Thank you for reaching out. We understand you're experiencing what sounds like a soft lock in Welcome to the Frontier. We're sorry to hear of this, as we can imagine the impact this may have had. If this is still happening, then please consider using your platform's share feature to capture a videoclip of what you're experiencing. If you record a clip, you can upload it to a site like Youtube, and share the link here. We'll then investigate.

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