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11/23/2023 12:52:15 AM
1

Black screen + GPU spins to max when trying to play Destiny 2

CPU: AMD Ryzen 5800X GPU: NVIDIA RTX 2080 SUPER RAM: 16GB GPU Driver Version: GeForce 546.17 OS Version: Windows 11 ISP Provider/Speed (upload/download) / Connection Type: (20.07 / 77.17) Mbps / Wireless DxDiag: https://pastebin.com/YDtq3jGR ISSUE: Hi there, I am having the follwing issue recently in which my screen with go black and my PC/Graphics card fans will spin to max, after which my PC crashes whilst playing destiny 2. Before my PC shuts down i can still hear the game audio in the backgreund which inidicates that the game is still running and just the graphics have failed. I have been a long time player on my current gaming rig and have never had this issue until 1 or 2 days ago. This seems to be a completely randomly occuring event as it can happen anywhere in game (e.g tower, free roam, crucible etc) and appears to be occurring at any screen resolution or graphics settings as well as with and without a framerate cap in game. It does however, usuaally occur within the first 30 seconds to 2 mins of booting into an activity (orbit seems to be fine for the time being) This also appears to be an issue limited solely to when I am running destiny 2 as I have played a number of other AAA titles since the issue started, for extended periods, with zero issues. I have also run lengthy stress tests on my graphics card to try and eleimitae the possibility of overheating. I seem to be able to mitigiate the issue by capping my GPU's max power limit to around 80% using MSI Afterburner which makes me think that this is something related to destiny trying to pull too much power from my GPU. I have also tested this in HW Monitor and the game does appear to be trying to pull the entire power cap when set at 80% (any higher causes the crash). REPRO STEPS: Unlikely you will be able to repoduce this. If you need me to send/create a link to a video of this happening then i can do ACTUAL RESULT: I can't play the game for more than about 2 mins on the lowest settings and 30 second s on higher settings EXPECTED RESULT: Actually be able to play the game without having to handicap my GPU LINKS: Can send if needs be but i dont want to reproduce this more than i hvae to as it doesnt feel good for my hardware!!! NOTES: This would be nice to get sorted as it sounds like some others have experienece this in the past from this particular game based on what I have read on Reddit posts and other forums!

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  • Edited by Crisidelm: 11/23/2023 9:07:13 AM
    Yes, your video card (driver) is crashing, given the error LiveKernelEvent with P1 value = 0x141 (VIDEO_ENGINE_TIMEOUT_DETECTED); the GPU stops responding in a correct way, hence the black screen, but the fact that your whole computer then crashes is a symptom of a HW problem, otherwise only the game would crash and you'd find yourself back to the Desktop. You might try undervolting slightly your GPU and see if that helps.

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