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Edited by SonicFusion: 6/4/2022 6:46:40 AM
2

Cross save blunder

Hey, so I had destiny 2 on Xbox one many moons ago. I got the PS5 and played on PSN. My characters are better and I’ve spent real money for platinum. Here is the kicker. My bud and I wanted to play, I linked the PSN to my cross save. My characters for PSN that I spent real money on are gone. The mobile bungie.net says I haven’t got anything for that account, but on the Desktop aspect it says I have 200 platinum left over. Still no characters though. So where did my stuff go? I tried to authenticate to unlink the accounts but I can’t even do that because there is a 3 month lock on my PSN account because I purchased platinum, so I can’t even get rid of the other two linked because I can’t authenticate all 3 accounts? Honestly I should have uncapped, unlimited reign over my own accounts here. Where are my characters for PSN that I spent money on and lots of time on? I can’t even play them, I haven’t touched my Xbox characters in like a year and now I’m being forced to not play or play that account for 3 months? You gotta be kidding me, where is the fix? If you could please unlink the Xbox and Steam accounts that would solve my issue as long as I can still have my characters from PSN. If they are gone I need all the money I spent on those accounts back. [spoiler]Moderator edit: This thread has been updated with tags that are more appropriate. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]

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  • Accounts cannot be unlinked for anyone for any reason. There are 2 reasons for a 90 day wait. Purchasing silver automatically starts a 90 day cooldown. Disabling cross save will start a 90 cooldown till cross save can be enabled again. "Nothing" can be done to shorten the wait times. Nothing is lost or deleted when enabling cross save, one account is the main and the others go into a dormant status until cross save is disabled. At which time the accounts go back to their status before cross save.

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    • You chose an Xbox account as the main in the cross-save, not the PSN you supposedly wanted....

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