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Edited by May: 3/11/2022 12:40:56 AM
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May
May

Please Help; Long Time Issue with Cross Save and Account Linking

For a very long time, I have not had access to my original Playstation account. I have not owned a Playstation in at least three years. I originally linked my Playstation to create my Bungie.net account. I was able to deactivate Cross Save a while back by sending an email request, but I am unable to remove the Playstation account from my profile, I have zero use for it, and it is actively causing me problems. I have already contacted Playstation support multiple times, and they are unable to get me the password reset, as I have no idea which email was used or access to it even if I did, I do not have the password, cards used for purchases, serial number from the console the account was created, I have nothing to get access to that account and no possible way for them to get me the information. Whenever I post in the Destiny 2 PC LFG Discord, using /join May#5830 as my code, NO ONE can successfully join me, without being added as a friend or invited. It has not worked a single time since Bungie usernames were introduced. I have read that the solution is removing alternate linked accounts from your Bungie account. I removed the Stadia account, but it is impossible for me to get rid of the Playstation account. I need to find out if I can request it be removed by providing any and all proof available that I own the "aroundflea" Playstation account. I am also unable to ever reactivate Cross Save if I wanted to, as I have to verify the Playstation account to do so, and I can't. Can any moderator assist me in getting it unlinked from my Bungie account? I am not willing to create a new Bungie account given the age of this one, I don't believe that should be my only option but as of right now I can't find any other solution.

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  • [quote]Players who can't authenticate connected platform accounts will have to contact their platform's support to try and gain access to the account. If that isn't successful, players may want to unlink their connected accounts they have access to and link them to another Bungie profile. Bungie is not able to remove connected platform accounts from profiles under any circumstances. [/quote] Via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide.[/url]

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