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1/28/2022 5:05:40 PM
1
Unlink Accounts where I dont have access to anymore
Hi,
I am trying to link my Xbox Profile with my new Steam Account for Cross Save. I tried to link it and I got a message, that I should write down my Xbox GamerTag and that I couldn't use my old account anymore. So I tried it and then I got the message: erroroneaccountactiveonindirectunlinktarget
I tried to log in in my Xbox Account and unlink my old steam account to connect my new one. Unfortunately my old Steam Account got hacked and I dont have access to it anymore so I couldn't login to it to unlink this Account. Also I doesnt have access to my linked PSN-Account.
What can I do about it? How can I remove those Accounts? Of course I have Access to my E-Mail Account und to my Xbox-Account.
English
#Help
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You need to be able to authenticate any account you wish to unlink, If you are unable you need to work with each platform to recover those accounts without them you are unable to do anything. Bungie cannot help you in any way. Also please remember the following. [quote]PLEASE NOTE If players disable their Cross-Save for any reason they will have to wait out the Silver lockout or the 90-day lockout before they can enable Cross-Save again. There are no exceptions to this policy.[/quote]
