JavaScript is required to use Bungie.net

Help

Help us help you.
8/28/2021 11:21:46 PM
1

Lost Access to destiny 2 due to cross-save issues

This is my first time using the forums but I'd appreciate any sort of help from Bungie themselves as I'm directed back here constantly if I wish to request "support". I'll start from the beginning, I can no longer play D2 due to me apparently disabling cross-save despite at that moment in time, not doing so myself (I was ingame playing with a friend), and now I must wait 90 days to play again since I no longer play on console and my stuff is locked there since i only have a pc now. I have requested assistance via support tickets twice now from Bungie and have had the same copy paste email detailing how I should just wait the 90 days which I feel is unjust towards me when I didn't do it myself, nor would they offer a detailed reason as to what happened beyond that I "clicked the "deactivate" button, and as such I took it in my own measures to reset my passwords on all linked accounts in hope that it would've stopped any would be break in. I Would greatly appreciate some sort of resolution to this nightmare so I can get back to playing the game I adore! - Amié

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • As stated in the policy regardless of how or why cross save was disabled the 90 day policy has no exceptions. https://www.bungie.net/en/Help/Troubleshoot?oid=48099 [quote]If players disabled their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. [b]There are no exceptions to this policy.[/b][/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon