Players who couldn't redeem their code, are now able to redeem it and claim the pre-order pack (thanks to the fix). BUT other players (like myself) were able to redeem their code and still didn't get the pre-order pack, and the witch queen dlc is not shown as owned. For us, the problem is NOT solved with the fix. (Just wanted to let you know there is still a fix needed for that, I don't mean to be disrespectful with this post).