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8/25/2021 12:11:45 AM
2

Crossplay Issue

Can not find my other help post or an answer. In my misunderstanding of how to do crossplay I added my mom’s account (who has been playing 2+years on D2) to mine so that we could both play. I am on steam (guidoman5000) and she is on PS-Lovelyevenstar. Now I can’t UNLINK her without disabling cross save (for some reason) which I am not allowed to do since she bought silver recently. Why can’t I unlink her?? I need help with this and she wants her account! When she goes to log in on PS now it only shows my profile. What is going on??

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  • You mixed something up badly there :( Cross Play is not equivalent to Cross Save. The two have nothing to do with each other. Cross play lets you play toghether with people from other platforms. No account linking needed! You just add the other account to a friends list. Cross save lets you play characters you have on a different platform. You link the two accounts for this. So what you did is, you put her Characters into a vault and now both your accounts access your steam characters.

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    • Hi. Please review our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Cross Save page[/url]. If you feel that your question wasn't answered, please submit a ticket.

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