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Help - Destiny 2

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Edited by RandomAvenger: 11/18/2020 6:00:55 PM
5

All good now

So apparently anyone that hit the link for digital deluxe edition through the eververse, which is just about everyone because of how hard you are pushing us to buy it through the eververse all summer long. But apparently none of us got the license for the season pass or any of it which is why none of us are getting our DLC and why some of us are still locked out of the season pass. It shows in my order history that I bought it but it's fail? And so is everyone else I've talked to that seems to run into this? And it just so happens that you can't even call Microsoft support anymore. They just hang up on you and tell you to go online and when you go online to request to speak to someone the option isn't even there. Take our money and then take away the ability to get a refund or have it fixed. Never buying anything through eververse ever again. Learned my lesson and everyone else should as well ****UPDATE**** After talking to a few people here, someone from Microsoft reached out to me and they were able to fix the issue.

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  • Someone from Microsoft was able to reach out to me and take care of things. It was an issue on their end for sure. So thank you everyone for assistance. If myself and so many other people weren't having this exact problem for the past week without resolution after several posts/tweets etc, wouldn't have made my original post in the way I did. I hope this also helps other people having the same problem. Thx guys.

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  • This is actually a Microsoft issue. All the link does in eververse is points you to go buy it through Microsoft nothing more

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  • Edited by RandomAvenger: 11/18/2020 1:48:46 PM
    oh and I want to make something very clear, not that I for sure thought it was a scam, But now all of a sudden I've gotten more information in the past 20 minutes that I've gotten in over a week. So it worked. Thanks guys.

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  • [quote]apparently anyone that bought digital deluxe edition through the eververse, which is just about everyone[/quote] Which was ACTUALLY no one because purchasing [i]Beyond Light[/i] via Eververse is impossible.

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    • You can't buy Beyond Light through Eververse. All Eververse does is route you to the storefront for the platform you're on at that time. The issue with orders not being properly processed by Microsoft is a known thing, but it's a Microsoft issue, not a Bungie issue. They are the ones you're buying the game from, so they are the only ones that can properly process the order.

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