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9/12/2020 6:46:27 PM
3
Cannot unbinding the psn account crosssave and need help
I ask one psn player to help me to get the weapon "the mountain top"(maybe this name) in 9th Aug, but i don't notice that he bind his psn account with my destiny2 (i use steam to play destiny2 at that time), and i cannot get touch with him now. Since i don't have his PSN account and code, i cannot unbind his account with me.
Furthermore, i buy silver coin recently, which means that i am not able to stop the crosssave........ All these means that i need to wait 180 days until i can bind my own psn account...? And i cannot tolerate, wonder there are possible ways to unbind the psn account as soon as possible?
Thanks.
English
#Help
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Edited by TheHaraamPolice: 9/12/2020 6:49:00 PMHey there! It is not recommended that you give your console account information to anyone. I highly suggest that you enable some extra security measures to prevent unauthorized access such as 2FA. https://www.bungie.net/en/Help/Article/12718 Unfortunately, whether due to accidental deletion or unauthorized access, Bungie does not restore lost or deleted items or characters. https://www.bungie.net/en/Help/Article/12211 You need to contact PlayStation Support to help gain access to that account. Bungie will not be able to to remove cross save, even with the silver lockout in effect. If you cannot gain access to that account, you are stuck with cross save enabled. [quote]Players who can't authenticate connected platform accounts will have to contact their platform's support to try and gain access to the account. Bungie is not able to remove connected platform accounts from profiles. This contact form is not intended for: [...] Assistance with hacked platform accounts. [/quote] https://www.bungie.net/en/Help/Troubleshoot?oid=48099
