I recently hopped on Destiny 2 after not playing for over a year and it gave me a prompt to go to the Postmaster as he had a gift called the Prismatic Inferno and it was for playing Crucible during the time period in which the Prometheus Lens was absolutely broken. I'll always remember that time of laser tag. However, when I accepted it, nothing happened. I checked my inventory and everything and nothing appeared. I googled what the reward was and apparently it was a very nice looking and decently rare emblem. I only had 3 emblems on my character so it did not automatically go to vault or dismantle. Even though I did not manually dismantle it, it was still not there. I checked my collections under "Flair" and it still is not there. Is there somewhere else I should check because all these updates are still relatively new to me. I think I checked everywhere so is there any way to get the emblem back? I would very much like it.
Edit: I accepted it on my Hunter and went and checked both my Titan and my Warlock as well and it was not there for either of them. It is not available on any character anywhere.
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It has been quite some time since I picked mine up, but if I remember correctly, the Postmaster item you got was for a Triumph. The emblem is collected by going to your Triumphs and claiming the new unlocked Triumph.
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Check your collections. You definitely played then on your Warlock so if it isn't in your emblems then idk >.>