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7/8/2019 6:58:34 AM
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I get error Saxophone, although i downloaded when the game was free

I didn't download the game for a free weekend, i did when the base game was free for anyone who claimed it as a gift. And while the offer was temporary, those who claimed had it would have the game permanently. However, I am still receiving Saxophone and am not able to play the game. Please let me know what i can do to fix and whatever info i can provide.

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  • Hello, and thank you for your report. You're launching the game from the Battle.net app, correct? Players may encounter [url=https://www.bungie.net/en/Help/Article/46139]SAXOPHONE[/url] errors on PC when Blizzard services are unable to authenticate a player’s purchase or login when they launch Destiny 2. View our [url=https://www.bungie.net/en/Help/Article/46139]SAXOPHONE[/url] article for more information. Additionally, some players have reported that creating a new Windows profile has helped with this issue. You may want to follow these steps to refresh your game license: [quote] (1) Close the Battle.net app. (2) Via a web browser; change your battle.net password (3) Restart Destiny 2 via the Battle.net app [/quote]

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