it's an ongoing issue being investigated by Bungie. check out the help section
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I tried using the search, but Clan Engram came up with only the article about clans being available. I'll walk through there and see if I can find the help article about it.
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see the sticky at the top of the page
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Thanks! It took a bit of navigating before finding the page that would actually show the stickies, but I finally got to it. for anyone else looking, check here: https://www.bungie.net/en/Forums/Post/230481604?sort=0&page=0