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9/13/2017 10:02:09 PM
26

Redeemed code giving error when going to redeem it.

I entered a Rockstar code and it shows in my code redemption history, but when click on the redeem link I get this: This offer requires a linked Destiny account attached to your profile before you may redeem it. Please link a Microsoft/Xbox Live Account or PSN Account that has played Destiny to this profile to proceed. All my other codes work, what is going on? I was able to redeem the pop tarts codes I received and yet the Rockstar ones give this error message.

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  • Hello, Thank you for your report. At this time, we are aware that this error will appear primarily when players attempt to redeem codes using INTERNET EXPLORER, which is no longer supported by Bungie.net. Please attempt to redeem your code on an alternate web browser. If you continue to experience this issue, please reply to this post with the following: [quote]• Which web browser are you currently attempting to redeem your code on? • What credentials are you attempting to use when logging in to Bungie.net and redeem codes? • Are you attempting to redeem codes for the matching credential, or have you signed in with an alternate credential? (Ex, Signed in with PlayStation Credentials, attempting to redeem code for Xbox)[/quote] Thank you.

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    • I have the same problem. Tried Chrome, Firefox, Edge. No browser is working and still gives me the same error. Thanks

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    • Did anybody have luck with this? Currently with 2 loots from PopTarts which I can't redeem.

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    • And same here. :(

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    • Having the same issue with double xp code from gamestop.

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      • Having the same trouble here, I'm pretty sure my account is linked but still getting that msg

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      • Same problem here. I'm drinking this swill instead of my preferred energy drink just to get codes and they're not even working. I suppose I... Shouldn't expect anything better in this life of mine. They'll be doing maintenance again this morning too. I work overnights and 7 am to 2 pm are my waking hours outside work. The exact time they turn the new game I just paid 60 bucks for off. How am I supposed to get my light level up for this stupid raid if I can't even play the game. I wasn't even gonna buy it, either. Should have gone with my gut.

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      • I am having the same issue. Never had this issue yesterday or before. Bungie is doing some big revamps I think with Raid, Xur, and Vanilla Destiny patches. Here is the initial error code I get: This offer requires a linked Destiny account attached to your profile before you may redeem it. Please link a Microsoft/Xbox Live Account or PSN Account that has played Destiny to this profile to proceed. CANCEL CONFIRM When hitting confirm I then get: You require a linked ###Platforms.None### account in order to perform this action. I am signed in. This is an obvious Bungie coding error. Hope they fix soon.

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      • Same problem here!! I want my stuff

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      • I am also getting the same error from a poptarts code, and so is a friend.

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      • same problem..... wth

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        • Same thing, very frustrating.

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        • Same issue here and my sparrow from target says "Claim this item once you have unlocked sparrow usage in Destiny 2." which I've already hit lvl 20 and it hasn't showed up.

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          • I myself have a few of these to use. I was on vacation the week of release and now still cannot use them, WTF....GG Bungie, looks like screwing us all is a great plan.

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          • I'm having the same issue with the Rockstar code!!

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          • I'm also getting the error "This offer requires a linked Destiny account attached to your profile before you may redeem it. Please link a Microsoft/Xbox Live Account or PSN Account that has played Destiny to this profile to proceed." and my psn is clearly linked....

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          • Same here. It would of been nice to use these to plow through my alts leveling process but apparently that's not going to happen. My account has been linked for years.

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          • Would be great if we could actually get someone from Bungie to actually respond to this thread and give us an update!!

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          • also having the same issue with rockstar codes

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          • Same here

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          • Yeah I have the same issue and my account is already linked

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          • Same here, I am signed in with my PSN account and it is still not allowing it

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            • Same problem here

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              • Im having the same problem. I literally hate Pop Tarts but I did it for my guardian and this is how Im rewarded. Hopefully Bungie will get on this soon. As for us we should probably keep posting so we can get the word out more

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              • Same problem here. Ive redeemed codes in the past with no problem but for some reason i cant now that d2 is here. MY ACCOUNT IS LINKED. I dont understand what the problem is or why anyone from BUNGIE cant give us an answer or at the very least say "were working to figure it out". Looks like we all go scammed into buying pop tarts and rockstar so everyone at bungie can line their pockets.

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              • Having the same issue. Hope they fix it soon. I encourage anyone reading this to comment if they have this issue so they actually fix it. I remember when they never fixed the TTK Iron Banner ghost shell despite acknowledging it wasn't green like it was supposed to be after the ROI came out. They left all sorts of literal holes in the the walls of the black garden area wherever its used for missions and strikes that are an eyesore too.

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