My preference is not a refund. My preference is to gain access to my lost account or data. The loss of this account and its associated clans, emblems, and data was not due to a violation of Bungie's terms. Per the terms, the content is only unconditionally forfeited if my bungie account has been terminated or suspended, or if the content program has been discontinued. The account was neither forfeited or suspended and the emblem and clan programs have not been discontinued. The termination and restricted access to my account was not an active decision made by Bungie. The present restricted access to my account, clans, emblems, and data was the product of an oversight by Bungie. Bungie failed to include proper failsafes such as restrictions, warnings or confirmations that my actions would remove access to the last authentication method on my account. Thus, the required resolution is to re-enable my access to the account in question; or to move my clans, emblems, and data to the new account. If you are unable to remedy this in any of the manners previously described, then your next step is to provide me with direct contact information for team(s) or individual(s) who can.