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5/27/2017 4:17:01 PM
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Characters were deleted

Day 1 player had 2 of my characters and their gear deleted please help me out here I lost everything this was not me who deleted them not sure if I was hacked or not can we discuss this please
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  • Hello Whowantwhat. Unfortunately, characters that have been deleted or otherwise lost cannot be restored. Please note that Bungie cannot provide the service of tapping into accounts to restore lost character data, as per their policy: https://www.bungie.net/en/help/article/12211 If you have no knowledge of what happened, somebody may have had unauthorized access to your account. Moving forward, it's highly recommended to take some additional security measures to protect the account that you play on. Bungie's Account Security Guide outlines some steps you can take to ensure the security of your login credentials: https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718

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