Hi Anthony,
You may want to take a look through our Eververse Guided Support article: https://www.bungie.net/en/Help/Troubleshoot?oid=13639
If none of the suggestions or FAQs in the guide help resolve the issue, you may want to submit a ticket using one of the below contact forms found in the guide:
If your account appears to be missing Silver: https://www.bungie.net/en/Help/Troubleshoot?oid=13685
If your purchase of Silver appears to have not been added to your account: https://www.bungie.net/en/Help/Troubleshoot?oid=13657
If it appears that you can longer access an item purchased for Silver: https://www.bungie.net/en/Help/Troubleshoot?oid=13681
English
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i found the missing 16100 silver in Octobers festival of the lost , it got sent to my game on the 360 legacy system that i stoped playing back on sept 20th 2016 when i did the game transfer to the XB one .
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Edited by DJ: 11/18/2016 6:37:21 AM
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Edited by DJ: 11/29/2016 1:00:55 AMi did everything even filled out the form as was told.
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Edited by DJ: 11/29/2016 12:59:12 AMxbox said its your problume since eviris is not giving use credit , i have reports and emails to prove ive tride to buy 3 $19.99s 2 $4.99 s and a $9.99 didnt get credit . it got sent to the wrong game system. its in my game on the 360 i bought it on a xb one after the manditory transfer
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Trouble shooting tips didnt work for me.i have done them all even the ones microsoft had me try.it has been a month or longer with this issue.
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check your game on the 360 mine got sent there , just a heads up . its usless there that game stopped sapport or updates September 20th 2016
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Thanks but i never played destiny on the 360.so i dont know why it would be sent there for?
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i think it was a glitch , activition is ignoring use about it and refuses to respond , i did the file transfer back in September and bought it on the xb 1 so it shouldnt be going to 360 microsoft is blowing it of saying its activisions problume as well