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#feedback

10/3/2016 4:47:01 PM
2

Disgruntled Customer!

Hey! Firstly I've been a player of Destiny since year one and thoroughly enjoy the game, I want to make it clear that I am not here just to b***h about Bungie. Okay, so I'm playing Rise of Iron and I'm attempting to play a little strike playlist. Attempting. I use this word because I have now been disconnected for the second time (the first time being right at the end of the strike) while playing, despite having a perfectly fine connection to the internet. Now this is nothing new to me, its something I know you guys at Bungie are constantly working on improving. I'm currently seeing Marionberry, and I think before I saw Baboon. However the error code is not the issue here. The issue is on 2 fronts. The first being that while a disconnect is aggravating anyway, its is now amplified because any buffs I have active have now been wasted for half an hour - in this case its a vanguard boost. This is made more aggravating because I spend silver on purchasing vanguard boosts, so now not only has my time been wasted, so has my money. Honestly, I understand its a small amount of money, but for me its the principle, and you could argue that the error codes I'm getting suggests an issue my end but I only get this issue with Destiny so its a little puzzling. Basically bungie I don't want you to say, "we are improving our services... bugs are being patched..." Because I know you are working hard. What I want is to politely ask for compensation for having my time and money wasted. I'm not asking for anything special, even just a vanguard boost waiting for me at one of the various Postmasters would be nice. On a second front, and this is entirely separate but because I'm grumpy right now I feel it should be said. The 'Contact Us' page of this website is upsetting. No email, no address, no phones, I get it, you would have a million people messaging you but 'Contact Us' seems like an unfitting title for a page with links to forums/ another page to apply for a job. Okay I'm done, I don't know what I expect to happen from writing this ranting message but just know that after the years I've played Destiny, and all the changes that have happened this is the first time I have been truly annoyed enough to want to actually say something about it. After a 10 hour shift all I want is to play this amazing game. And its proving to be more agro than its worth today. Thank you for reading, Phil Warlock fo' lyf yo!

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  • Has anyone at bungie done anything about this yet.... I have the same issue everything is fine on my end cant get connected. Getting very frustrated considering the amount of time and money people have put into purchasing the game a all the expansions!!!!

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