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Edited by Eriena:
7/23/2016 5:55:48 PM
61
Please read. TTK Collectors Edition Items given for free. Contacted Xbox Supoort.
Hi,
I recently have seen a lot of posts on people getting TTK CE items for free. I have done research, and contacted Xbox support about this issue. I started chatting with them at 3:27 AM EST, and the chat ended at 4:00 AM EST. I was the first one to report this to the team, and the support agent sent the details to the Xbox Product Development Team for investigation. It's not a guaranteed glitch/human error, but the support agent thinks it's a error within the Microsoft store. A similar thing happened with Fallout 4 being free on the Xbox store and once Xbox found out, they fixed the issue immediately and they took away the licenses from the accounts that didn't purchase the game. A quote from Xbox support:
[quote]The only way to receive the license of the items or add-on is to get the item through legit means and that is to purchase the bundle containing it
[/quote]. The agent also thinks that if it's an error, Microsoft will take the licenses away from the accounts that got the Add on for free. If an error, you will most likely not be able to equip them anymore once fixed. So I recommend not infusing any good class item into the exotic class items. Im not a moderator or a bungie employee, but I just want to help you guys out so you know. Thank you.
Edit:
https://twitter.com/XboxSupport/status/756901845210046464
[quote]If you were seeing Destiny: The Taken King Collector’s Edition DLC appearing incorrectly for you, this has now been resolved. Thank you![/quote]
Looks like some players still can use the items.
Edit 2:
https://twitter.com/BungieHelp/status/756909164358533120
[quote]We're investigating how The Taken King Collector’s Edition items were issued in error to some players. Stay tuned for updates on this issue.[/quote]
English
#Help
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4 RepliesWhat has me curious is the "some players" part of their tweet. Does that mean certain players (i.e. those like me who DID buy the CE content for the previous console generation and then upgraded to the next generation) WERE supposed to get that content "re-unlocked" for "free" (we already paid for it once), or that only players who bought (or re-purchased) it on their current console should still have it? Honestly, I'm going to be pissed if I loses access to the CE content again. It was bad enough that the Shaders and Emotes were class-locked from the start, even worse that I spent the extra money to GET the content and then lost it just a couple months later when I upgraded to a newer console. I mean, a small "kudos" to Bungie for finally giving me back my Blacksmith shader. Dick move taking it away in the first place, but at least they put it back eventually. They already charge an arm and a leg for rather underwhelming content "expansions," it's outright insulting to have to spend that outrageous amount of money TWICE for purely cosmetic items and fairly useless class items (as their only "unique perk" was an XP boost to the third subclass, which becomes completely obsolete the moment that subclass is completed).
