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originally posted in: Character Deletion Devastation
11/25/2015 5:21:09 PM
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Hello, Sorry to hear what happened. Sadly Bungie is unable to restore accidentally deleted characters/items. https://www.bungie.net/en/Help/Article/12211
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  • In my angst I forgot to thank you Jopstar 13 for answering my questions! So, THANK YOU JOP :)

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  • i want to talk to Bungie staff do they have an email or some way i can contact them directly, i understand your moderators and stuff but i want to talk to a boss not a helper!

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  • There is no way to contact Bungie directly besides here on the forums. Besides their policies on character restoration are set in stone. Please set up a passkey in order to prevent future accidental deletions. [url=http://www.bungie.net/en/Help/Article/12718]Keeping my account safe[/url] [url=https://www.bungie.net/en/Help/Article/12240]Character Restoration Policy[/url] [quote]Whether due to accidental deletion or unauthorized account access, we recognize how upsetting it is to lose the character and gear you’ve put time into. We take reports of character deletion seriously and investigate cases of missing characters. In each instance we have investigated, missing characters have been the result of a manual deletion. [b]Bungie does not recover manually deleted characters or items[/b].[/quote] [url=http://www.bungie.net/en/Help/Article/12211]Bungie's restoration policy[/url] [quote]The following services cannot be provided: Recovery of dismantled/scrapped/deleted/discarded items* Reset character features Transfer of items between platform accounts Reset or refund weapon and armor upgrades Refund currencies on accidental purchases Revert Exotic Bounty choices Refund materials on accidental reforged weapons [b]Restore deleted characters[/b][/quote]

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  • Edited by DarkLady228: 11/25/2015 5:39:53 PM
    Hey Chestnutnoodle your post was really rude and it wouldn't help my situation at all! You probably shouldnt answer forum questions! and there wont be another time

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  • [quote]and there won't be another time[/quote] What are you going to do? Find him and shoot his phone?

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  • in response to my daughter deleting my stuff!

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  • Wasn't rude at all.

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  • His reply was educated and true. You cant recover your character

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  • How was his reply "rude"? it's kinda dumb that you are finding a polite reply "really rude". If you read it carefully he was perfectly polite. So read it properly.

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  • He seems to be having one of those, "I hate your answer and it doesn't help me at all so -blam!- off" moments... But the truth of it is. His stuff is gone. No matter how it's worded. All. Of. His. Stuff. Is. Gone.

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  • The reason his reply was rude is because he commented on me putting a password on my profile so no one can use it. Like im to stupid to know that! My daughter was supposed to be on my profile and a pass code wouldn't have helped at all! I dislike people assuming the situation! I had tons more responses that were not rude and answered my question.

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  • These forums are awful. Littered with kids and people who take the game way too seriously(worst part is is that most of people who act like schumcks are bad and rely on other to "help" them)

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  • Can you elaborate on how my reply was "rude"

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  • Edited by Jopstar 13: 11/25/2015 5:35:34 PM
    The best way of contacting a bungie employee is to do what you just did... By Using this forum... However, they will tell you the same thing I just told you. Bungie's policy states that they can not recover accidentally deleted characters/items. I'm sorry but there is nothing that can be done.

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  • literally in F***ing tears I dont even know if i can game anymore. This was the one not -blam!-ed up thing i had in my life and now its gone! GOOD BYE DESTINY COMMUNITY

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  • Edited by King Cabb: 12/11/2015 9:23:46 PM
    [quote]literally in F***ing tears I dont even know if i can game anymore. This was the one not -blam!-ed up thing i had in my life and now its gone! GOOD BYE DESTINY COMMUNITY[/quote] This told all of us that you're pathetic dude. It also told us that you cared more about games than your kids. So no, I'm not "ill informed." I'm reading and comprehending what you wrote the correct way. If you say that the game is the only not effed up thing in your life, then we're gonna assume that you take more pride in your game than your kids. Case closed. You need to grow up. I can't believe how some adults act these days.

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  • You're pathetic. You're acting like you take more pride in your video game character than in your child. Grow up. I'm glad he deleted your characters. Now maybe you'll spend time with your family and realize that the only screwed up thing in your life was your addiction to this game.

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  • You are a very ill informed person. My kids are my life thats why i got in to gaming! It's a hobby I can do at home when im not working and they are in bed. The game was not my life! It was a hobby that i enjoyed. Life is hard for a single mother with three kids and it hurt real bad to lose the one thing that didn't stress me out. My DAUGHTER was just as hurt about it because she accidentally deleted her character too and also lost one of her favorite hobbies! I never once talked shit about my child so how would i have more pride in the game than her? She didnt even get punished the loss was punishment enough for both of us. Good job insulting and attacking a random person you know nothing about!

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  • Your kid isn't considered a "not -blam!-ed up thing"??

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  • The situation with my kids is totally screwed up not my kids themselves just the situation! it sounds bad but everyone has demons

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  • I have a 6 year old as well... they're unpredictable for sure! If you're on Xbox One, I'd be happy to help you level up some new characters if you decide to play again.

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  • Nope im done I cant bring myself to do it I will never have the pride in such a bad ass character again IM DONE

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