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9/29/2015 6:15:05 AM
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Letter to Bungie

Over one week ago I sent a letter to Bungie via email and a hard-copy via US Mail regarding my severe unhappiness and frustration with the release of their newest DLC expansion The Taken King. Since then I have only received an automated email response mentioning something about Halo 3 and how they "may not respond to every email." This is completely unsatisfactory and I will be notifying the BBB about this issue. I also want to share with everyone, including Bungie, why they have let down me and every frustrated fan (and customer) out there who have been long-time supporters, and also are the reason that Bungie is the company that they are today. The letter that was sent has been provided above.

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  • Edited by Mysts of Avalon: 10/11/2015 4:16:32 AM
    Move this to feedback as this has nothing to do with help.

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  • I have never seen any game company be this ignorant toward their costumers. I feel you man! I haven't been able to play since launch because of error codes since launch, and it sucks. To Bungie - You -blam!-ing suck. -blam!- every single one of you.

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  • There are a number of people unhappy. It is possible a class action will be in place. Based on the fact the original purchase of Destiny and the game paid for has been taken away and the game types are now limited unless you pay for Taken King. An exact % of game removed is being calculated and compensation should match

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    • Bump

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      • Bungie did nothing wrong by locking you out of [b]end game activities[/b] as the end game is now a higher level the end game activities move up with the lvl cap why is this hard to comprehend? You're doing nothing but wasting your time trying to get somewhere with your non sense.

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        • Buy The Taken King and get over it. It's a measly 40 bucks.

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        • 1) I originally came to the #Help forum to post my frustration in the hopes that someone from Bungie will contact me regarding this issue. I did not purchase this game only to have half of the content removed a year later and be forced into a new DLC. Since I have not received a response with 2-page letter sent by US Mail, or by contacting them on Twitter or Facebook, what other choice do I have? 2) To those who feel the need to venomously reply to this post or presume to know me or my intentions beyond what I have openly posed here on this forum, if you have purchased The Taken King DLC, you do not have a dog in this fight. I'm not looking for a handout, I just want my game returned to how it was when I purchased it. Also, I cannot re-post my original 2-page letter because the forum will not allow a post that is that long. If you look at the address and use a little deductive reasoning I think you'll find it's safe. Otherwise, I'm not going to make you read it. I will however say that my version of the game has be dramatically altered/reduced without any forewarning or permission. The following features are what I and others have personally observed being removed from the game on the day that The Taken King launched for those who did not purchase it: -Daily Heroic Mission -Weekly Heroic Strike -Weekly Nightfall Strike -Any previous story mission on heroic difficulty (light level 240 required) -7/10 of Crucible playlists are not available* -Strike playlists over level 20 (some included with previous DLC purchases) -Kill objective public events are too high a level to go after without someone else having the new DLC -Eris Morn Bounties -Queen’s Wrath Bounties -Year one exotic bounties -Purchase Vanguard Legendary gear from the Tower (requires legendary marks and level 40 which are both only accessible with The Taken King DLC) (*only six playlists were available before, but now I can only access three playlists) 3) Please don't waste my time or anyone else's with profanity, name-calling, and slander. If you want to engage in an honest and open discussion by forming an actual argument, then I am more than happy to respond and answer any questions some people may have.

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          • Is there something you need help with? Or did you purposely come to the #Help forum just to leave negative feedback?

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          • Go take it up with BBB lol, but you should probably scan Bungies License Agreement before making any more letters. Everything that is going on they have covered under there. Basically they can take anything they please with future updates or expansions. You literally have no case my friend.

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            • Bungie is not accredited with the BBB. Also, if you take issue with anything, please post it on the forums. Since your document may be from an untrusted source, what is your issue?

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            • Dude doesn't have anybody above lvl 34. Probably can't buy the expansion and is trying to blackmail them to get it for free. They can't care about your single stupid silly self buddy

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              • Your a little salty mother -blam!-ing bitch whore.

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