JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by VetheonGames: 3/2/2015 7:11:41 PM
11

[BUNGIE] [Account Theft] [Peer Support] Account Hijacked and characters deleted.

So I recently started getting better at crucible, I got a message from a gamer tag "combatv1" threatening to hijack my account. I have two step verification turned on. I disregarded the message and moved on. The next day when I woke up it said my account was logged I on another console. First thought to my mind was "oh crap!" I had done the nightfall the previous night with a friend and had all of my exotics in my hunters inventory (my suros, gjallerhorn, dragons breath, thorn, mida multi tool, bad juju. The list goes on...) . Along with my warlock and his full raid gear and all of my materials. My hunter had Crota chest piece and boots but iron banner gauntlets (it would have boots too but I wasn't home for the last iron banner) and a arachnid helmet. My warlock had full crota gear save his light beyond nemesis helmet. He also had VoG weapons save a rocket launcher and the light of the abyss. I don't know what BUNGIE cares, but do you think they would be able to restore my characters? I know they say "once a character is deleted it can not be restored." I know that they make back ups of player inventories to be able to restore inventories and characters should a server crash and the characters get deleted they can restore them before people notice. I reached via Twitter to Bungie and BUNGIE help. However I don't think that they will pay attention to me. Even if they can't help if anyone would be willing to help me power level and run the raids and strikes please do. Leave a comment or message me on xbox live at the GT: TheVerbalMurder Regards, TRVM, TheVerbalMurder EDIT, So by some stroke of luck I had my gjallerhorn and thorn in my vault. I don't remember putting them in there but I'm grateful nonetheless. I'm still bummed about not being level 31 and losing my bad juju, dragons breath, suros regime, and armor, but other than that I will be fine. Still seems really bogus that this has been caused by me being good at a video game.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by oh ver driive: 3/3/2015 1:44:19 AM
    You're not 11 years old so bungie I guess doesn't care

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    5 Replies
    • Bungie? I can go through Activision if you'd like! Answer me.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • damn im sorry dude

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • BUNGIE!!!!!!!!! helooooooooooooo!!!!! Either ban the account of CombatV1 or tell me I'm S.O.L. I don't care personally just so long as you guys no this is a problem. I have no issue starting over (I'd rather not obviously) but I want to know that you guys will assist in rectifying the situation. Ban him tell me I need to start over I don't care just do something.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Dang, that sucks. Any reason why that guy threatened to hack you?

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        1 Reply
        • Edited by Sapid: 2/27/2015 1:53:22 PM
          Wait, seriously??? There's a few people with your problem, that's messed up! 2500 score this guy isn't lying. You positive your account was secure?

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          7 Replies
          • As you mentioned, Bungie's policy is lost and deleted data is irrecoverable. https://www.bungie.net/en/Help/Article/12211 I will, however, forward your information on. There are no promises that anything can be done, however.

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            2 Replies
            • Man that sucks bro. Takes forever to get stuff and lvl stuff. I would say if you were on ps4 I would run around and help you. :-(

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              3 Replies
              • BUNGIE can you please reply! Even a simple "no, sorry we can't help you." Is fine just don't leave a loyal customer hanging!!! Might as well go back to playing call of duty. At least I get support from them.

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • Also if anyone wants to call out that kid CombatV1 on YouTube or something I would personally have no objections! :-D you know naturally.

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              • I don't typically do this but..... BUMP. I have a feeling my post got lost in the "developer open house" thing that went on so I am gonna bump it back up to first page. I doubt BUNGIE will help... But if they do, I mean, that's one way to show they give a crap. I mean I reported this all to Microsoft. Even if Bungie can't or won't help maybe this games awesome community would be willing to help me power level to 32? I was one fricken Eris Morn bounty away from having my warlock and hunter 32. Even if BUNGIE can't help if people are willing to help power level me that would be fantastic.

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              You are not allowed to view this content.
              ;
              preload icon
              preload icon
              preload icon