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Edited by Jonesey88: 12/30/2014 8:15:14 AM
5

HELP!!!! PARENTAL CONTROLS WTF!!!

Any help guys? I have Destiny and it works just fine on PS4 for me. My little brother had a PS4 for Xmas with Destiny but as he's 13 he's too young to have a PSN of his own. So I created a sub account and set sub account parental controls in PS4 settings for applications to "Allow", so he can play any game unrestricted. However, everytime he loads the game he gets this "[b]NOT SO FAST![/b]" message which says "[b]This account has been restricted from online play via parental controls[/b]". Any suggestions? This is a Destiny-specific related issue. He can play Alien Isolation, Shadow of Mordor and The Evil Within on his profile, all rated 18, all work fine - I tested them.

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  • Hi Jonesey, This restriction may be caused because it is relevant for online gameplay. If he was playing the other games offline, he wouldn't have hit the parental control. Destiny requires an online connection at all times, and the parental controls may restrict this. Please see the steps below on adjusting the controls: There are two different parental control settings you can access: 1. Console side – This is in Settings -> Parental Controls. 2. Account side – This is managed here: https://account.sonyentertainmentnetwork.com. For the second option: 1. Navigate to https://account.sonyentertainmentnetwork.com and sign into the “parent” account. 2. Navigate to Account -> Sub Accounts 3. Under Parental Controls (Edit)-> Content Restriction. Set this value to OFF (note – you may want to also set Chat/Message set to Allow so that chat features can be used).

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    • I simply rebooted my PS4, and it worked immediately after doing so. No messing with settings or anything either.

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    • All, I have since spoken with Playstation about this. Basically, if you create a sub account for someone whose age is less than that of the game, PS4 recognises that the user is not "old enough" to play the game and bars all online features. Because destiny is solely an online game, that means that anyone under the age of 16 (it's Pegi rating is 16) will [b][u]NOT[/u][/b] be able to play Destiny, and the servers check against the age in PSN. Also, you can't change the DOB of a PSN account. The ONLY way around this is to create a new PSN account where the account holder is 18+. That's why so many people lie about their ages. Regarding the parental controls, there's really no point to them as far as I can see... Irrelevant of whether you want your kids to access the game, PSN will not let them if they are not old enough. #NannyState

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      • Go into settings parental control standard password is 0000 settings should be @ 9 as standard which should of let him play but I put mine to 11 as that's max :)

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        • Hi, I have the same problem. I play Destiny with my profile without any restriction because i'm 39. But I create sub accounts for my children, and they can't access with the same message "NOT SO FAST! This account has been restricted from online play via parental controls". I made several tests. The parental controls on PS4 settings give (or note) the access to the application. But when you set "Allow" or "level 11" you can lunch Destiny. The restriction access appear after, when the application reach Destiny servers. Any idea, or help ???

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