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2/10/2016 3:41:12 AM
4
hacker got my account
Me and my girlfriend used to play destiny together on my account. We each had our own character. We used to sit down for hours and have a blast. She past away a few months back. I went to sign on to my account for the first time since to just relive those memories. I discovered someone breached my account and had deleted everything on every game. Is there any way I could get her character back. I don't even need everything. Just her and her red death. Please help
English
#Help
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Unfortunately the restoration of deleted characters or items is not a service Bungie can provide. https://www.bungie.net/en/Help/Article/12211 Note: Dismantled exotic items will be retrievable from the kiosks around the tower still. If you believe your account has been compromised, it is highly recommended you take steps to add or improve security to your account. https://www.bungie.net/en/Help/Article/12718
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1 ReplySorry about your loss man.
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Thank you for your help.
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Very sorry to hear this unfortunately bungie cannot replace your characters. https://www.bungie.net/en/Help/Article/12240 Policy: https://www.bungie.net/en/help/article/12211 [quote]Recovery of dismantled, scrapped, deleted, or otherwise discarded items* Recovery of Infused items Refund materials on accidental reforged weapons Reset or refund weapon and armor upgrades Refund currencies on accidental purchases Transfer of items or characters between platform accounts Reset character features [b][i][u]Restore deleted characters[/u][/i][/b] [/quote] I suggest using these tips next time on keeping your account safe. https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718
