I have followed all the advice on the forums, I have tested my network, I have cleared my cache, I have uninstalled and reinstalled the game and I still cannot get into the game because of error code TURTLE!
English
#Help
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Ok, finally sorted it. For anyone with a BT router, they now have parental control built in and you need to switch it off manually from all devices including Xbox one. Hope this helps others in the same situation!