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#feedback

Edited by vidjagames72: 5/30/2015 6:59:33 PM
5

Open more communication lines.

Another Edit. Don't repost for the millionth time about your complaints and what you want. This post is not about that. It is about trying to open more communication lines. Nothing more, nothing less. Edited the title to better represent what I am trying to accomplish with this post. This is not a hate post I just want more communication lines and better communication to make a better understanding between Bungie and the community. I'm afraid that the community is going to kill this game and Bungie, you aren't helping much. There needs to be better communication. (There is a TLDR at the end but I would appreciate if you read the whole thing because the TL;DR doesn't get my point across as well as I would like) First off I love this game and honestly, not having matchmaking doesn't really bother me (not saying it doesn't need it, it would be nice though). I'm not a hard core gamer, I don't have the time to be, although I wish I did have that kind of time (I've had this game since launch and you can see I don't have many hours compared to most that have had this game that long). What people don't understand is that Deej is just a community manager. He is not a game dev. He doesn't make this game. He doesn't build the dlc or make patches for this game and he doesn't really have much control over what does get built or patched. The community needs to when they provide feedback to not be so massively rude about it. You can still get your point across without being a dick and acting like one won't get you any more results, please be polite, people are more likely to respond and they will respond in kind (you know, politely). Every time we give feedback he has to take it to the devs and see what they will let him say. This is where Bungie is partly at fault. How are they at fault for that? I'm willing to bet they won't give Deej a clear answer so he can't give us one. That, or they give him an answer that they won't let him share with us. Now, I think that the community needs to calm down, but at the same time I think that Bungie needs to give Deej actual answers and/or let him actually give those answers to us. I believe this more than anything would please your customers and get them to calm down. Just give an answer and not beat around the bush or ignore the question. Even if the answer was just something like "We are not working on that at the moment as we are trying to fix these other bugs such as *lists bugs* at the moment." Another suggestion, in your weekly updates give us an idea of what is being worked on and progress on it such as these examples. [i]"We've been working to squash bug example A, we think we have a fix but it needs more testing to ensure this does fix it and not cause other issues in the process. Squashing bug example B is proving to be more difficult, we thought we may have found a solution but it does not work and/or is not consistent in fixing said bug and/or causes more issues than before with other related things."[/i] I believe being more open like this I believe would calm down the community and earn you guys more respect from said community. Just my thoughts, maybe it wouldn't help, maybe it would. Wasn't going to put a TL;DR in here but I guess I will cause it's longer than I thought. ------------------------------------------------------ TL;DR I belive the community needs to calm down and be polite with their feedback, Bungie needs to communicate better, and the community needs to quit freaking out on Deej, he is not the game dev. Please read all of this post to fully understand what I mean. Once again i am trying to make it so that there is better communication between Bungie and this community so that there is more understanding and people will calm down. Ps: not a fanboy I just like the game and hate that the community is being so compleatly vile and toxic at the moment (or at least that the vocal majority of the community is being this way).

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  • Bungie is actively removing hot-button topics (such as matchmaking) from the Trending and Highest Rated tabs. Do you believe it is their right to censor these forums to make topics they don't agree with less visible? Or do you feel that these forums are supposed to be our place to have a voice and a place where we can champion causes for change? ---------------------------------------------------------------------- The questions it forces us to ask. According to DeeJ Player feedback is one of the most important components of the conversation on Bungie.net. Dedicated teams at Bungie survey the forums in search of support issues and development ideas. Specific user-created topics that trend as a result of community interaction are more effective in providing us with that information than blog threads with thousands of competing replies. If that is in fact true and their teams search TRENDING topics, it effectively squashes a thread to remove it from that tab. We've had hundreds of individual Guardian's weigh in on this topic and have about 10 of the most liked posts in #feedback, including 2 of the top 3. This is another DeeJ quote. Let me get this straight. The player is never “wrong.” I believe that down to my bones. At Bungie, I represent to the developers what you say without prejudice. If that is the case, we've been asking for answers for a week now. Again, there are literally hundreds of stories explaining why people would like in-game matchmaking options and why LFG sites (as awesome as they can be for some) just don't work for them. If a player is never wrong, when one writes a heartfelt post that they don't want to have to use LFG or go outside the game to play the game, how can you reconcile the above quote when you answer them with "Go form your own clan"? Another Bungie quote (not sure DeeJ or another) in response to Asa's question: I love the game... But some don't. Can you shed some 'light' on your feelings toward these negative reviews and feedback? Bungie thrives on feedback. Never feel like you need to stick up for us when you see someone expressing an honest opinion about our games. We’re harder on ourselves than anyone else. Players have been asking for in-game options to play with other Guardians since launch. With each new expansion, raid and batch of new content, that frustration grows for those who want to get on and play, but don't have friends on and don't want to go search outside sources for a team. As much as it sucks that the raid for HoW was delayed, I have to admit that part of me was completely stoked for whatever PoE was going to be because I couldn't imagine that it wasn't going to be endgame content that was finally easily available to EVERYONE and not just raiders. Joke was on any of us who thought that, huh? We are almost 9 full months into Destiny and it is more of a chore than ever to access meaningful content in this game. We've been asking for change the entire time, but have our voices been muted this entire time too? Again, let me go back to this quote from DeeJ, because this is very important: Let me get this straight. The player is never “wrong.” I believe that down to my bones. At Bungie, I represent to the developers what you say without prejudice. DeeJ is our voice with the developers. Well, if DeeJ doesn't believe in our cause, how much faith can we really have that we are being heard? This is DeeJ from way back on November 11, 2014 in response to the call for more matchmaking: It's no secret that the highest quality teammates are the ones you choose for yourself. Anyone with a robust friends list will testify to that. We hear the feedback about matchmaking, and there are conversations about it's future. In the meantime, anyone posting to this forum has a galley of potential teammates to recruit. This is tremendously important because it clearly shows that all the way back then, DeeJ was showing bias against matchmaking. If you're curious, my reply that day: Uh, no. Sorry DeeJ, but that's nowhere close to true. Some of the highest quality people you'll ever meet are in matchmade games and you all know it was ridiculous to not give us that option. Ask anyone who's played any online game how many amazing friends they've made that they met randomly online in a game. I met my wife in a random group in an online deathmatch. What you all did is indicative of the sad social practice of trying to protect us from ourselves. Is skydiving dangerous? Potentially. If I understand that risk and I'm okay with it, should I be able to jump? Yes, I should. Is there a possibility I may get grouped with an asshole in a random game online? Yup. If I am okay with that and willing to wear a headset, should I be able to talk to the 90% of people that aren't asshats? Yes, I should. As an online community manager, you should know that even though the bad seeds may be loud, the majority of people are cool and drawn together by a shared passion. After HoW released, we posted yet more dismay at the unnecessary degree of difficulty just getting to run the new endgame content if friends weren't readily available. From DeeJ. seven months after having to respond to our initial calls for mm: At current, our philosophy about endgame content is that part of the challenge includes forming up a team. This is a strong community filled with players who are looking for teammates. Why not seek each other out here and band together Well, we responded and we banded together and we have over a thousand likes over dozens of posts and instead of being heard, instead of being represented, instead of being engaged, we are left with flippant remarks, corporate-speak mantras and silence. Again, we have asked reasonable questions. We have given in depth answers as to why we feel so strongly in our beliefs. We have engaged in conversations with those who feel differently. We have searched for answers and common ground and have offered ideas for solutions. And in response, our posts have been removed from all but the "Latest" feed, which in and of itself tells us volumes about how much our opinions and experiences truly matter. I'll end this by again saying that the reason we all are here is because we love Destiny. We are all Warlocks, Hunters, Titans. We all have battled the Archon Priest, Sepkis and Rockets McD**kface together. We're not adversaries (well, outside of PvP) and we're all trying to make this game the very best it can be. So how did we get here? Thank you to all who believe, support, never give up and always #bumpfortruth.

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