My fireteam recentlly ran into a bug where we are "denied access" to Trials b/c we need to reacquire the Trials Passage. However, our cards all show that we still have 1 loss remaining to go
We toggled Mercy of Osiris (which may be the cause, but it definitely did not work) but now we're screwed out of a winstreak AND 3 passage coins.
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We purchased the Boon after our first two losses. When we lost the third time, the Boon was applied AFTER the game and card was completed. We were required to turn in our cards before a new one was issued, hence wasting glimmer and Osiris coins. The description of the Boon is written a bit cryptic, but it appears they have to be purchased at the beginning of the card. Bungie needs to fix this for the next trials. Probably the easiest fix they could do is add the following to the description: "This Boon will not work if purchased after the second loss," or something like that. Sorry to hear you got screwed over....