I lost my character and now it’s been addressed as a real problem can I please get some help I have proof of it being gone and nobody owns my account or has accessibility to it
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#Help
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6 RepliesBungie consider the issue with that players character as an isolated incident and haven't identified any other accounts. the fix was solely for them. [quote]Morning! We've got an update: Multiple teams dove into this and we did not uncover any evidence that other accounts or characters were affected. Because this was a unique situation, we were able to come up with a one-time fix to restore the character. While we understand that players would like to be able to restore deleted characters whenever they'd like, this was an extremely complicated process that required a variety of teams and numerous hours to implement for a single account, but feedback for this feature has been noted. We appreciate your patience and thank you for your help as we worked on a solution![/quote] [quote]No, there are no concerns this is going to happen again <3[/quote] [quote]We cannot disclose info related to a player issue when it is a unique situation like this. Since this was an isolated incident (from internal data that has been verified that we cannot disclose), we cannot provide any more public details at this time. Important thing to note: the team is confident that this is isolated and does not pose a threat to other players. Thanks all for your interest! Really appreciate your understanding that as a CM, I cannot share more.[/quote] https://old.reddit.com/r/DestinyTheGame/comments/109flv5/character_deleted_during_contacting_destiny_server/j47b78n/?context=3
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