{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
5/26/2025 4:28:22 AM
5
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Edited by EckyThump: 5/26/2025 4:36:56 AMHey there, could you please give a link to their Bungie Account?
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Edited by NahWitNoJuice: 5/26/2025 4:43:31 AMhttps://www.bungie.net/7/en/User/Profile/2/4611686018458557423?bgn=gburse
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What it looks like has happened is that they launched D2 on Steam after purchasing it, but before activating cross-save which resulted in the passes being applied to the now dormant Steam destiny account rather than their Playstation destiny account (active profile for cross-save) - API shows them on active on the dormant Steam [url=https://crimson.report/4611686018553424249/4611686018458557423]here[/url]. Tell them to head to: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items At the bottom they'll use 'submit request' and provide details on the form. Bungie will the look into it during business hours.
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we will try thank you for the help ill post an update
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Problem solved thank you all
