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7/20/2020 10:51:29 PM
2
Cross Save unlinking
I’ve made a post yesterday asking how to unlink a hacked account and was told to contact Steam. I contacted steam and they told me to contact Bungie. I’m super lost and I just want to unlink my hacked steam account and link my new one to my cross save instead. Can I please receive any help. I have all proof to show my old account was hacked.
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2 Replies[quote]I’ve made a post yesterday asking how to unlink a hacked account and was told to contact Steam. I contacted steam and they told me to contact Bungie. I’m super lost and I just want to unlink my hacked steam account and link my new one to my cross save instead. Can I please receive any help. I have all proof to show my old account was hacked.[/quote] -_- Bungie has nothing to do with credentials of login information. That would require steams assistance. They lied to you. But Bungie cannot disabled cross-save for you. You need to be able to authorize ALL accounts in order to disable cross-save. Was that recov worth it?
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In order to unlink a platform account from your Bungie profile, you must be able to authenticate the account. As you had stated that your Steam account was hacked, only Steam support would be able to assist you in regaining access to your Steam account. If you cannot login to that Steam account, you will not be able to deactivate cross-save, nor unlink the account from your profile. That is why you were told to contact Steam, so that they could assist you in regaining control of your Steam account. Once you are able to login to your Steam account again, you can then deactivate cross-save here on Bungie.net, and unlink the account from your profile.
