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Edited by BNGHelp1:
8/22/2019 8:48:44 AM
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Vote this up to raise awareness if you are locked out of your main due to silver purchasing - HUGE PROBLEM BUNGIE -
I would really like to bring attention to bungie and make it loud and clear how many people have gotten screwed over with the unclear memo (that I don’t believe exists) about not being able to deactivate cross play with recent silver purchased. I’m seeing everything up to 90 freakin days of people not being able to get back into their main account. We were just trying to check out our old characters from other platforms and then switch back. Maybe stupid to do so, but who cares. It’s our accounts. This lock out Is unfair and crushing. We spent money on the game just to have our account on lock?? What kind of BS is that? We won’t be able to access our paid shadowkeeps until long after. Keep up with the game on our main accounts. Finish our content for the year. We will miss Events. This is horrible. I will walk away from the game if this isn’t noticed and action isn’t taken. Please vote up if you’re a similar player going through the struggles I am with my account! Keep in mind Bungie, most if not all these people will be asking for refunds on shadowkeep! Not being able to play it on their main accounts for 3 months! Insanity. You should have disclosed this information better or at least in your FAQ!!!!
English
#Help
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7 RepliesEdited by BNGHelp1: 8/23/2019 8:01:50 PMGood news! Well sort of they are at least letting us switch to the account we prefer. Not an ideal fix but at least it’s something. https://www.bungie.net/en/Forum/Post/253269781/0/0
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43 RepliesHello, Thank you very much for raising this concern. This has been escalated to the appropriate teams.
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I'm still having problem with that even tho i see some ppl got their answers already. GG WP
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Yo I want my characters back. This isn't funny!
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ive had the same on mine . it sucks https://www.bungie.net/en/Forums/Post/253331410
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1 ReplyI just made a post about this. Glad I'm not the only one
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3 RepliesSame. This is disgraceful. Please undo my 90 day ban because I gave you money BUNGIE. Completely unfair
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Im just trying to link my xbone account to bnet and it will not let me for some reason idk if it locked my account bc i havent played in a hot min but come on i just want to link my account just in case i get shadow keep on pc.
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Cancel your pre order my dudes. This is disgusting. I am so glad I have not pre ordered. Wow. Usually I have jumped head first into anything and everything has thrown at us. I believed in them. Not anymore. I hope you get to fix this.
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I genuinely feel bad for everyone experiencing this major issue. It often feels like Bungie go out of their way to punish people for actually investing in their game, but this just takes the cake.
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Shadowkeep refund. Do it now.
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1 Replyi hope everyone in here refunds and deletes this game untill they fix it and continue to upvote so maybe bungie will get the point. . . seems only thing thats got them to change is money .. . reminds me of D2 launch all over P.S. but pls everyone who sees this please upvote
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1 ReplyEVERYONE STOP PLAYING THIS GAME UNTIL BUNGIE FIXES THIS FOR THE ENTIRE PLAYER BASE. REFUND SHADOWKEEP UNTIL BUNGIE: FIXES THE SILVER BUG & REMOVES THE 90 DAY CROSS SAVE PERIOD. THESE ARE OUR ACCOUNTS THAT HAVE CONTRIBUTED MILLIONS OF DOLLARS WHICH HAVE ALLOWED YOU TO REMAIN IN BUSINESS.
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Edited by ScrubLord199901: 8/23/2019 3:36:20 PMIt's by design. There's no way Bungie didn't see this coming. It's typical behavior for them to screw over their customers. They're corrupt as heck, man. I'm sorry this happened to you. It's completely unfair. Foul play on their part.
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9 RepliesThe funniest part of this monstrosity known as an intended feature is, the reason i got the silver was for the solstice armor ornaments, and now i cant even finish it to make my money worth spending.
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What did you idiots do now? Sounds hilarious anyway...
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guys make a topic asking for help support will get to you they just did for me.
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What a stupid broken system. Only bungie could create something so -blam!-ed
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Thank you so much for bringing this to their attention! My boyfriend (gt Kenesco if it is needed) is in the same boat, got locked out for 70 days because of silver purchases, which he made 3 weeks ago I believe
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1 ReplyYeah this is honestly unacceptable. Its crazy that there was no warning whatsoever about this. I'm right there with the rest of you. If this doesnt get fixed soon, im done with this game. That sucks to say because i love this game so much but honestly i cannot just look past this.
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1 ReplyShadowkeep pre-order refund. Do it now.
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1 ReplyEdited by Synapses: 8/23/2019 7:51:33 PMNow my son is locked out of his xbox character cause I cannot unlink it for over 2 months all because I made a mistake and decided to support the game. THIS IS RIDICULOUS. There was no warning that I would not be able to unlink till afterwards. I WILL NOT BE BUYING SHOWDOWKEEP and recommend everyone do the same till they fix this cluster F . This is completely wrong . I don't even have a silver balance anymore. Let me unlink so my son can play with his friends ! So unfair! I AM DONE WITH THIS GAME.
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my dissapointment . . . inmeasurable. . .
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no fix really!! putting it in the faq does not solve the major problem.
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9 RepliesEdited by B2Stealthtech: 8/23/2019 12:11:45 AMLooks like Bungies solution to the problem is to sneak this into the cross save FAQ. Looks like those of us affected are SOL. Shame I was really looking forward to Shadowkeep but now the game is just gonna be completely removed from my system. Time to get this news onto gaming sites to help prevent the spread of this issue since bungie wont do it properly. What actions can limit my use of Cross Save? The following actions will impact a player’s ability to enable or disable Cross Save: - Players who disable Cross Save cannot re-enable Cross Save until 90 days after it was disabled - [b]Players who purchase Silver cannot disable Cross Save until 90 days after the Silver was purchased[/b] - Players who perform a refund for purchased Silver cannot activate Cross Save until that Silver is re-purchased for that account - Players subject to a ban or restriction cannot activate Cross Save, or disable Cross Save if already active, until that ban or restriction has expired
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2 RepliesIs this a console to PC issue? Becuase I don't wanna cross my stuff if it is
