Hello, I am writing to report a persistent issue regarding communication restrictions on my account. Currently, I am unable to use in-game communication features, including emotes and text chat, due to an "age-related restriction" message. Please note the following details: 1. Platform Status: My PlayStation privacy settings are fully functional. I can join fireteams and exchange messages via PSN without any issues. 2. Verification Error: I have attempted to complete both SMS and Email verification on Bungie.net to resolve this, but I consistently receive "Error Code 1618" on both methods. 3. Current Impact: Because of these errors, I cannot verify my account or use emotes in-game, which hinders my ability to cooperate with my clan. I am 19 years old and should not be subject to parental controls. Could you please look into why Error 1618 is preventing my verification and help restore my communication features? Thank you for your assistance.