Hello There, I play Mainly and Exclusively on Steam. I had linked my Playstation account a couple of years ago, but I have lost all of its information. I'd like to unlink said account from my Steam account but I can't log in to PlayStation. I need To have it unlinked please. What do I do? is there a certain channel I need to go through?
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#Help
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3 AntwortenIn order to deactivate cross save and unlink an account - you will need to have the login. You will need to work with PS support to regain access, and if you cant then your setup cannot be altered and the account can't be unlinked. Bungie will not step in and forcibly remove an account nor will they deactivate cross-save for you so you can move to another profile. [quote]I forgot the login to one of my accounts linked for Cross Save. Destiny Player Support and Bungie cannot modify or remove accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log in to any linked accounts to prove ownership prior to modifying your linked account. If you no longer have access to a linked account, you will need to reach out to the specific platform’s support for assistance with account recovery options.[/quote] https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
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11 AntwortenTo add what viiTactiiCZz said, it appears as though Cross Save was set up with PSN as the active account, so deactivating the feature would cause you to lose access to those characters on other platforms.