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7/29/2023 3:28:34 PM
4
Account hacked, characters deleted.
I’ve been trying to reach out and get this situation resolved, I’m a d1 vet and have been playing this the open betas , about 2 weeks ago my account was hacked with all of my characters and majority of my weapons and armor deleted, I was able to recover my steam account but want the situation looked at and all of my stuff recovered. I have probably 3k hours between console and pc so I’d hate to have to just throw it all off away.
English
#Help
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9 AntwortenHi there! Whether it was due to accidental deletion or malicious activity, Bungie does not restore lost or deleted characters or items. [quote]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: * Restoration of deleted characters * Recovery of dismantled, scrapped, deleted, or otherwise discarded items * Recovery of mistakenly Infused items * Recovery of items lost due a Character's Postmaster being full * Recovery of items lost due to Player Inventories being full * Restoration of access to items or content gained through game sharing * Refunding in-game currencies on accidental purchases * Refunding Silver or transferring Silver between platform accounts, Destiny releases, or inactive accounts in any capacity * Transferring items or characters between platform accounts or inactive accounts in any capacity[/quote] [url]https://www.bungie.net/en/Help/Article/12211[/url]
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Not gonna happen
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Time played is irrelevant. Bungie sticks with it's policy
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3 AntwortenCan you elaborate on how your account was "hacked" please?
