Hi there,
for the past two weeks, I have experienced random freezes and crashes of Destiny. I have received Marmot, Broccoli, or sometimes no error code at all.
System specs:
CPU: AMD Ryzen 5 3600x
RAM: 32gb dual channel DDR4
GPU: EVGA NVidia GeForce RTX 2080 Super
Motherboard: Gigabyte X570 Gaming X
Storage: WD 1tb SSD
OS: Windows 10 Pro
I have taken the following troubleshooting steps:
Verified game files - crashes recurred
Reinstalled Destiny - crashes recurred
Made sure graphics drivers were up to date - crashes recurred
Made sure all other drivers were up to date - crashes recurred
Checked SMART status of my SSD and confirmed no errors showing - crashes recurred
Ran sfc /scannow and DISM /online /restore-health on my Windows 10 install - fixed a few minor errors - crashes recurred
Disabled nVidia and Discord overlays - crashes recurred
Crashes do not seem related to what I am doing - last week it was happening during Grandmaster Nightfalls (thank the Commander for join-in-progress) and today it happened once in the Tower while interacting with my inventory and once in the director screen while I was opening Throne World to visit the Enclave. I've read anecdotal reports of other games that use Battleye.
I'm at a loss; what else is there to track?
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4 AntwortenHi there! Please follow the steps outlined below to provide an accurate system report. Please do not follow these steps while Destiny 2 is running. 1. Restart your machine. 2. When you log in, please click on the Windows icon, then type dxdiag. If typed correctly, only one command should appear. Please click it. (If you need to enter the credentials of an administrator of the PC, please do so). 3. Allow the tool to run. A green bar should progress on the bottom portion of the window. If you receive any dialogue boxes as it progresses, please address them accordingly. 4. Once the tool is completed, please click on the "Save All Information" button. Save the resulting text file in an easy to find location, such as your Desktop. Then, close the tool. 5. Open the text file you just created and copy all of text to your clipboard by selecting all of it (Ctrl+A) and copying it (Ctrl +C OR rightclick and click Copy). Then, close the file. 6. Go to pastebin.com 7. In the text box below, paste all of the text in the box. 8. If you would like to make your system specs hidden, you can change the Paste Exposure to Unlisted. This will hide it from the Public section of the site but still allow people to view your Paste. Then, click the Create New Paste button. 9. Copy the resulting URL and reply back to this comment with the URL.