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8/1/2021 2:27:14 AM
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Serious Help

This is going to be a long message so bear with me here... Firstly, I bought the legendary edition as did all of my friends. They all got their season passes despite not playing on pc ever. When I open the game, I never got mine. Turns out the season pass was sent to my brand new Titan account and not my cross-save character from Xbox. This wasn't such a big deal when I thought about it, it just annoyed me. I contacted the forums earlier and somebody told me I could either try to contact Bungie or turn off cross-save and try to fix it from there. They were a "Mentor" so i trusted them. Now I am locked out of my cross-save account for 89 days and have to start a brand new character. Hey but at least I have the season pass I paid for now!!! That was a joke if you couldn't tell already, but I just wanted to make a post about this. I contacted Bungie but now I have to wait 1-2 business days to get an automated response telling me to F%&$ off. If anyone has any clue about this or anything that could help it would be greatly appreciated. I can wait the 2 days, I am just worried about the response I am going to get. "We're looking into it and turns out you have to wait the 89 days". Side note, when I was deactivating cross-save, I am not sure if I am just stupid or what because I never saw a warning that it would take 90 days, all it made me do was re-enter my Gamertag letter by letter. It also never told me I had to have cross-save turned on before I even bought the game. Someone also said they posted something on the forum and had their wait time lifted for the 90 day silver purchase.
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  • The mentor gave the correct advice. In your situation, your 2 options would be to disable Cross Save, making your steam characters playable on steam and Xbox playable on Xbox. This option allows you to use your current pass at the expense of losing cross save. Or rebuy the pass and keep cross save active. In your situatuation there was no solution to keep cross save active, not rebuy the pass, and play the season pass content. Passes are permanently bound to the active save file upon purchase so it cannot be moved from one save to another. There are warnings about the 90 cool down on the cross save page, unfortunately, once the cross save is deactivated there is no way to bypass that waiting period.

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