{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Bearbeitet von better:
9/12/2019 3:21:19 PM
4
I need to deactivate cross save! My PSN account just got hacked. Please HELP!
Hello,
I have activated cross save last week on my account and authenticated to my PS4 account but I decided to play on PC.
Today my PSN account got hacked and Sony said that was not able to recover my account. I need to deactivate the cross save to keep my chars safe! I can't deactivate by myself because bungie require to authenticate on PSN account and all the informations was changed.
My chars were created on PC. I have full access to this.
Please someone help me.
English
#Help
-
10 AntwortenHi there. Thanks for your report. Please fill out our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Cross Save Contact Form[/url] and provide as much information as possible so we can look into your issue. All tickets will be addressed at the discretion of Destiny Player Support during regular business hours.
-
1 AntwortenContact Sony. You will need info such as email address used to create the PSN account, and the serial number of the first console used to create your account on.
-
Any help please?
-
21 AntwortenHello, You will need to work with PlayStation Support to recover your account. If you can't login to your account to you will need to contact PlayStation support. https://support.playstation.com/s/article/How-to-keep-your-PlayStation-Network-account-safe?language=en_US
