Mine has been working fine. You might want to clear the app’s cache in settings. If that doesn’t work uninstall, reboot your device and then reinstall the app.
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Thanks for reply but I do not know how to access app's cache.
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you can go in the settings in the companion itself and then look for the entry ´´ clearing cache ´´ if you cant find it try a Re-Installation it does basicly the same
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Unfortunately I can't seem to find "settings" I have an older IPad and all I see is "notifications" and "usage statistics"
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in the app it on the botom right after fire team i think its called more ( the tab where you can go in your profile and the forums) on this pannel its the last one above the help button
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Got it ! Thank you so much for your help and patience. Cheers !
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and in settings its in the App-settings and then the first one sry for this bad explanation i just installed the german app for this
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Bearbeitet von dc213baseball: 4/5/2019 3:29:41 AMWhich iOS version does your ipad have installed? Also, you need the settings w/in the app itself. May need to click “more” along bottom of screen.
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does it work now then ?
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What I eventually did was to update the app from the App Store and lo and behold - it now works and has a brand new look ! Thanks again.