{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/18/2018 12:22:02 PM
3
Crash "Problem reading game content..."
I had the game for more than month and worked flawless, I loved it till now.
Now I cannot play more than an hour straight since 2 days ago. I keep getting kicked to windows with a pop up that says "Problem reading game content. Please close Destiny 2, run Scan and Repair in Blizzards Battle.net then restart Destiny 2 to try again." I tried what the error suggest and also reinstalling the game from scratch... error still happens. No changes on the computer both software or harware previous to this issue so I'm totally at a loss here... Is there anything to fix this?
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Bearbeitet von Andrenaline: 12/28/2018 6:12:57 PMIt keeps happening: [spoiler] stack: 00007FF770DB7DCF <unknown> 00007FF770DB715A <unknown> 00007FF770DB2E62 <unknown> 00007FF771D45961 <unknown> 00007FF770E04817 <unknown> 00007FF770E3B037 <unknown> 00007FF770E41A7B <unknown> 00007FF770E41FC0 <unknown> 00007FF770E41D4D <unknown> 00007FF770DF3EDE <unknown> 00007FF770DCB6B4 <unknown> 00007FF770DCAB42 <unknown> 00007FF770E26E4C <unknown> 00007FF770DCB811 <unknown> 00007FF770E009E3 <unknown> 00007FF770E00AC8 <unknown> 00007FF8FDDE3034 <unknown> 00007FF8FFBE3691 <unknown> session_id: Fri_12282018_184456_007292@x64@102632286@BC_FA_57_2D_B0_2F_F797 halt: RELEASE_VHALT halt information: resourcerer:load: Failed to load tag with path '<N/A>' and description '<N/A>' 0x80B4410A (0x01a2 266) from package {{w64_environments_01a2_0.pkg}} with error 'error riddle failure, {{!0x00000000!}}' install type {{!5!}} fatal error detected, current status was: init: init.txt version: d2_rc tiger_final release pc_x64 70077.18.12.10.1800.d2_rc 18.12.10 1800 session_id: Fri_12282018_184456_007292@x64@102632286@BC_FA_57_2D_B0_2F_F797 GPU Device: NVIDIA GeForce GTX 1060 6GB GPU VendorId: 4318 GPU DeviceId: 7171 GPU SubSysId: 847451234 GPU Revision: 161 silo_id: 1665943536969340928 signon_server_reported_content_version: none reported authority-over-current-bubble: false - map slice set 'HASH(0xab28899e)':4, activity slice set 32 authority-over-domain: false world_controller previous_state: activity:physics_join world_controller state: activity:in_world world_controller state_reason: unavailable environment_string: D2_ProdRetail:234 install type: 5 change-world: loaded city_tower_social_d2 game_instance: 00000000D87A65B5 game_is_playback: false activity_tier: e_activity_tier.one activity-slice-set-index: 32 map-slice-set-index: 4 in-public-bubble: false AH active workspace: <no active workspace> activity_host_fireteam_is_connected: yes activity_host_last_fireteam_session_id: Thu_12272018_214823_129036@x64@game_svc_lp$@N07SH03SRV016 activity: city_tower_social_d2 activity_host_group_target_is_connected: no activity_host_group_target_session_id: Thu_12272018_143119_030124@x64@game_svc_lp$@N09SH08SRV035 activity_host_group_current_is_connected: no activity_host_last_group_current_session_id: Thu_12272018_143119_030124@x64@game_svc_lp$@N09SH08SRV035 system_milliseconds: time 1332230 timezone_seconds_offset_from_UTC: -3600 is_current_bubble_authority: false crash_folder_location: C:\Users\andre\AppData\Local\Temp\Destiny 2\crash_folder\pc_x64\crash_folder_7292_20181228_190339\ primary_bap_server_ip_address: 205.209.21.103 primary_bap_server_port: 7500 world_controller state_status: activity:in_world (goal:002:activity:in_world) player_position_x: 27.637859 player_position_y: 33.897964 player_position_z: 16.949585 [/spoiler] Now lets talk seriously, what do I need to do to get support? The only answer I got seemed more like a formality without any follow up. If my Battle.net account is Spanish (i'm from spain) but I'm currently a citizen of The Netherlands, which Consumer Protection organism should I reach to?
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8 AntwortenHey there, Appreciate you reaching out to us with this issue. Let's grab some info on your PC so we can look into this deeper. BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Copy text from saved file to preferred third-party text dump website (i.e. PasteBin, DumpTxt) and share link here: Issue Information Destination/Activity: Description:
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1 AntwortenPlease bungie, or anyone who dealed with this before, can you throw some light on why I'm having this? Last crash I had was going to the traveler (but happens in other places too). and in the "spoiler" below you can see the crash info log: [spoiler]stack: 00007FF624327E7F <unknown> 00007FF62432720A <unknown> 00007FF624322F42 <unknown> 00007FF6252B6591 <unknown> 00007FF6243749F7 <unknown> 00007FF6243AB217 <unknown> 00007FF6243B1C5B <unknown> 00007FF6243B21A0 <unknown> 00007FF6243B1F2D <unknown> 00007FF624363F6E <unknown> 00007FF62433B7B4 <unknown> 00007FF62433AC52 <unknown> 00007FF624396FAC <unknown> 00007FF62433B911 <unknown> 00007FF624370B43 <unknown> 00007FF624370C28 <unknown> 00007FFEFBD13034 <unknown> 00007FFEFE3F3691 <unknown> session_id: Tue_12182018_140059_010864@x64@102632286@BC_FA_57_2D_B0_2F_F797 halt: RELEASE_VHALT halt information: resourcerer:load: Failed to load tag with path '<N/A>' and description '<N/A>' 0x80BC927E (0x01e4 4734) from package {{w64_sandbox_01e4_3.pkg}} with error 'error riddle failure, {{!0x00000000!}}' install type {{!5!}} fatal error detected, current status was: init: init.txt version: d2_rc tiger_final release pc_x64 69800.18.11.27.1703.d2_rc 18.11.27 1703 session_id: Tue_12182018_140059_010864@x64@102632286@BC_FA_57_2D_B0_2F_F797 GPU Device: NVIDIA GeForce GTX 1060 6GB GPU VendorId: 4318 GPU DeviceId: 7171 GPU SubSysId: 847451234 GPU Revision: 161 silo_id: 1665943536969078784 signon_server_reported_content_version: none reported authority-over-current-bubble: false - map slice set 'HASH(0x85871c5a)':12, activity slice set 96 authority-over-domain: false world_controller previous_state: setup:matchmaking world_controller state: setup:activity_host_setup world_controller state_reason: unavailable environment_string: D2_ProdRetail:230 install type: 5 change-world: loaded orbit_d2 game_instance: A25FD003363A4D4B game_is_playback: false activity_tier: e_activity_tier.one activity-slice-set-index: 96 map-slice-set-index: 12 in-public-bubble: false AH active workspace: <no active workspace> activity_host_fireteam_is_connected: no activity_host_last_fireteam_session_id: Tue_12182018_052020_167136@x64@game_svc_lp$@N07SH08SRV047 activity_host_group_target_is_connected: no activity_host_group_target_session_id: Tue_12182018_032330_179824@x64@game_svc_lp$@N07SH01SRV021 activity_host_group_current_is_connected: no activity_host_last_group_current_session_id: Tue_12182018_032330_179824@x64@game_svc_lp$@N07SH01SRV021 system_milliseconds: time 56049426 timezone_seconds_offset_from_UTC: -3600 is_current_bubble_authority: false crash_folder_location: C:\Users\andre\AppData\Local\Temp\Destiny 2\crash_folder\pc_x64\crash_folder_10864_20181218_145856\ primary_bap_server_ip_address: 172.97.57.83 primary_bap_server_port: 7502 world_controller state_status: setup:activity_host_setup (goal:010:activity:in_world) player_position_x: unknown player_position_y: unknown player_position_z: unknown [/spoiler]
