I woke up this morning and go to log on my Main character, my Warlock (which I might add was 320 light lvl and I spent almost a YEAR playing) was gone. I read your helpline and understand the policies but surely there is something you can do bungie? I've been on disability for a year so I've practically put all day every day in to that character.
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#Help
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1 AntwortenHi Uganda, I'm sorry to hear about that. Unfortunately, as you mentioned, deleted items/characters cannot be recovered. [quote]The following services cannot be provided: ◦Recovery of dismantled, scrapped, deleted, or otherwise discarded items* ◦Recovery of Infused items ◦Refund materials on accidental reforged weapons ◦Reset or refund weapon and armor upgrades ◦Refund currencies on accidental purchases ◦Transfer of items or characters between platform accounts ◦Reset character features ◦Restore deleted characters [/quote] https://www.bungie.net/7_Deleted-Item-and-Character-Policy/en/Help/Article/12211 Further, I would strongly recommend setting up a console/profile password, to prevent anything like this from happening in the future.