Options have been opened up for me getting a refund for the digital version of the game.
Just got off phone to Microsoft, advising of my unhappiness with what has happened to this game. They have stated they are getting a lot of calls about this and are gathering all the cases. I have already spent $140AUD on this and they have stated that communications are going to opened up with Bungie to further relay the customer dissatisfaction. I've been given a case number and advised I will be contacted within 3-5 business days with an answer.
This is the only thing we can do as gamers to take a stand.
Edit: whoa! I didn't expect this tread to explode like this. Must be a sign of the times. Thanks for all the feedback guys!
I'll keep this thread updated with the outcome.
Edit 2: okay guys!! I DID IT! I was able to get a refund from MS! I even have photo evidence, I can't figure out how to add it from my iPhone. I may have to do it on my computer later. But I did it! I was thinking MGSV. Maybe borderlands collection. All I can say when dealing with MS is be respectful. Advise u have never requested a refund in the past, and I requested it to be to credited to my MS account instead of a physical refund to say my paypal or bank account. I didn't get a full refund. Just $99.95 for the game. I'm quite happy to take a $39.95 loss for the price of the expansion pass. I look at it like a prorated price loss for the games age. So I'm happy.
Hopefully I have given other hope that they can do the same if they are unhappy with a product.
English
#feedback
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2 AntwortenCalled MS this afternoon. First thing they asked - "Is this about Destiny?" When I said yes, they went through security questions and straight up offered me a refund on year 1 DLC.
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Lol. You sir, have issues. Crybaby issues
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24 Antwortenyou realize all you are doing is helping bungie decide not to renew with xbox. It can happen. They could become an exclusive to PS4 and just because you are a salty dawg doesn't mean everyone else feels the same. SUCK IT UP. thats like saying I paid 20K for a car but 2 years later i only get 12K so I am going to cry
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15 AntwortenA F'n great topic !!! I am a beta-day one player, loved the game, still do too, but have stopped playing NOT ONLY because of the underhandedness on Bungie and activisions behalf, BUT ALSO due to the immoral support of all the sheep fanboy players whom religiously back BungiVision, claiming that they have legitimate rights to keep embezzling money from the gaming community (based solely on their (the fanboy community) support to Bungievision, because they are overly infatuated with the game. These fanboys see absolutely no wrong in what Bungievision has, and continue to do to people who attempt to play this game. I have posted comments before, (before this whole tyranny of Bungievision got out of control), that the gaming community has the ultimate control to end this type of "gaming manipulation"... But nobody took it seriously until BungiVision (for a second time in a row now), decided to strong arm the community into re-purchasing previously purchased "rights-to-play".
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2 AntwortenGrats man. Glad you got taken care of.
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1 AntwortenBearbeitet von Pa1NG0d: 9/21/2015 9:58:51 AMBump. Hey everyone. Looks like Bungie is in damage control. We have all lost the ability to favorite things here in the feedback forums. Someone doesn't want negativity on their feedback forums. Keep bumping to keep it active.
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8 AntwortenWow, I shouod do this, but I saddly have a hard copy
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4 Antworten-blam!- bungie and -blam!- activision! All hail the mighty Bethesda and Godd Howard! Long live Fallout 4!
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For those with issues accessing profiles on the Xbox 360, I got more information from a support person at Microsoft, the lockout seems as we feared... https://www.bungie.net/en/Forum/Post/155033633
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Bumped as I have a result.
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1 AntwortenBearbeitet von A Rising Wind: 9/21/2015 1:41:47 AMI'm going to do this to get a refund on the $140 I've poured into this game......then buy the CE edition and keep grinding, and use the other $60 on beers and stuff
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3 AntwortenAwesome! Can I get a refund on this bannana I spent a year eating, then wanted more but didn't want to buy a new one?
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Good to know bungie is at least being questioned about this, hopefully something will be done, doubtful but there is hope
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I just submitted my formal complaint to the BBB. I bought the pressed disk on 3 consoles, and the first 2 DLCs on 2 consoles. Let's just say my ass don't feel well after the non-consensual ass -blam!- Bungie recently gave everyone who didn't purchase TTK.
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24 AntwortenBearbeitet von ImTooHungover: 9/17/2015 5:33:26 PMBungie Limited Software Agreement: https://www.bungie.net/en/View/Bungie/eula EDIT: Found this that kills all possible lawsuits in the "Changes to the Agreement": "...Bungie may change, modify, suspend, or discontinue any aspect of the Program at any time. Bungie may also impose limits on certain features or restrict your access to parts or all of the Program without notice or liability. You have no interest, monetary or otherwise, in any feature or content contained in the Program." It also states that the copy you've purchased is only "licensed" to you, not sold. Thus, technically you do not own that content.
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8 AntwortenI never thought my hardest Destiny Boss Battle would be against Bungie itself.
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Will be call them in the morning for an update. Will let you all know how that goes. In the meantime. Have a laugh at this thread. https://www.bungie.net/en/Forum/Post/154795034/0/0
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1 AntwortenIs just the dlc refunded or could the whole game be refunded as they locked most of it?
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1 AntwortenI am going to all this week. Is there a bungie customer service line we can call as well?
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5 AntwortenSomethings got to be done. I filed with BBB. I wad told Activision was handling all customer service for destiny up until recently. So they have had tons of unhappy customers latley flooding the lines at Activision and Microsoft and the BBB. I was told my complaint is getting forwarded to bungie also. They are being forced to handle the customer service side of this game now.(which should be interesting ) I also have a case #. So people are taking a stand and Activision/Bungie is going to hear it loud and clear. If they don't change what they are doing with destiny they will lose tons of future purchases.
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1 AntwortenWhat number did you call? Would it be the same number for US players? I need to do the same thing.
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What # did you call? I'd like to do the same thing.
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