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Dieser Thread ist von einem anderen inspiriert worden: Originalbeitrag anschauen

8/25/2021 6:08:36 PM
32

Is the handling of this bug acceptable under the circumstances?

Yes

47

No

294

Alright, let's go over the situation. A lot of people obviously can't even run the game to get to the title screen. It seems to include all win7/8 users and a portion of win10 users as well. It also appears to affect both 32 and 64-bit operating systems, even when fully patched and updated. It affects both high-end and low-spec PCs with a wide variety of graphics subsystems. I would speculate that most of the people who can run Destiny 2 at this point are Win10 users with high-spec hardware that ran some other game or SDK/development software that install a workaround of their own that also fixes Destiny 2 - or perhaps people who already installed Battleye manually or with a different game before some autoupdate that interacted with it. Can anyone confirm Season of the Lost running on Win10 32-bit (preferably Home,) or getting these specific errors on Win10 64-bit (preferably Professional?) Nothing a user can do generally helps: "upgrading" to win10, verifying the game cache, reinstalling completely, installing "missing" DLLs, etc. All of these "solutions" are reported as failing. Common elements are references to a missing "api-ms-win-core-path-l1-1-0.dll" and, when brute-forcing past that, a 0xc0000007b error. Battleye may be part of the problem and letting people run the game without access to Crucible when Battleye isn't running might be a partial solution that, at the very least, might help gather less obfuscated error info since it appears to be corrupting error messages. And it still isn't acknowledged in the "Known issues/Vital Info" thread - this is not "low performance", it is "no performance." "Hello. We're currently investigating this issue." seems to be the ONLY acknowledgement Bungie has given this issue, in one of the largest threads about it with hundreds of users saying they are unable to play, and some of those statements mysteriously just disappearing over time. The near-silence from Bungie despite the severity of the issue is deafening. The minimum requirements still state Windows 7, yet Windows 7 cutscenes have apparently been dysfunctional since Beyond Light launched, and now for a complete day the game has been unusable for everyone running win7/8 and a substantial portion of the win10 userbase as well. A lot of people do not want to run Windows 10 for various reasons. I have two words Bungie management should keep in mind here: False Advertising. To the executive suite: Fix this and give workers the resources to do proper minimum requirements beta testing. If the problem is Battleye, pressure them to support Bungie's entire userbase including the 7/8 users on threat of losing Bungie's business to another service provider and becoming known as the problem here, which might lead to a boycott of Battleye. If they don't want to listen and support Bungie and Bungie's userbase, they can suffer the consequences. Chances are, after this, if Destiny 2 doesn't return to previous levels of compatibility quickly, they're going to suffer reputation damage anyways, because everyone will suspect they were largely responsible unless there's clear evidence to the contrary. This bug will probably also generate a lot of lost sales for Season of the Lost and Witch Queen, proportional to how long it takes to get fixed. I hope Bungie is taking that into account when prioritizing it relative to e.g. problems in season content for those who can actually play.
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  • i mean, what is there to discuss? bungie states it runs on win7, steamstorepage states it runs on win7 and everywhere you can buy the game/DLC it states it runs on win7 xD this is a critical point of buying for people with win7 and they get the wrong impression... ofc bungie has to act and yes, they do it very poorly under current circumstances, which are also their own fault of obvisiouly failed QA testing!

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    • Bearbeitet von hαnƒcap: 8/25/2021 7:50:21 PM
      well... the missing file is a win10 file xD as i mentioned before on reddit and the other big thread, it has nothing to do with battleye since, battleye works fine with other games! my theorie is they simply forgot win7 support with different DLLs. Hopefully this gets solved asap! waiting 6 months to be able to play, isnt the right way to treat people with your product! im saying this, because the "simple" fix for 3fps cinematics isnt rocketscience... yet it isnt fixed since 1 year! also companies telling me they work on something and blabla... i simply dont buy! they would say whatever they want to calm down people! its nothing new and happens all the time! i mean, there is now an anti-cheat in a peer2peer game xD if you watch youtube, you will see fresh uploaded cheater videos :DDD yet bungie tells people whatever they want to hear, if its correct doesnt matter in any way... also bungie has pulled off enough strange decisions and promises, which never worked out...

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