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Destiny

Diskutiere über alles, was mit Destiny zu tun hat.
Bearbeitet von RaGnArOk30: 12/11/2015 2:43:33 PM
93

The Problem with the Entitled

Anyone who has ever worked in customer service of any sort, know that "Entitled" customers are the worse customer you'll ever encounter. From unrealistic expectations of their service, product, company, to unrealistic expectations of a resolution to their problem, you can never make them happy. They are the people that drop their expensive cell phone in a lake and then demand the cell phone provider (because a mysterious unnamed agent was "rude" to them) replace their device free of charge. They are the customer that demands a free meal because they have a few less fries than they had the last visit. They are the customer that demands credit and restitution for issues that have nothing to do with the company they are calling. They are the loudest, rudest kind, and yet they tend to pay the least, if they pay at all. I don't know of ANYBODY who likes to deal with said folks because at the end of the day, its not about resolving whatever trivial problem they have, but giving them what they, and they ONLY, want. What does this have to do with Destiny you say? Everything... A few weeks ago my clan needed an extra arm and used LFG to get our sixth Guardian. It turned out to be a 15 year old kid. No issue, we help kids all the time and don't mind as long as they listen. The kid noticed several us using the "Raise the Zombies" dance and then went on a rant about microtransactions and that we shouldn't waste our money on such rubbish and in fact are ruining Destiny for everyone. He got a swift boot. By his own admission, his parents paid for the game, his Xbox Live account, his internet connection, yet he wanted to lecture a bunch of hard working adults on how to manage their money and their lives. There you go... Entitled... Everything handed to him, but it wasn't enough. Entitled are quick to criticize, but slow to offer any real solutions. Entitled never offer actual suggestions, but insults. Entitled are quick to take things out of context and or blow small issues out of proportion to prove an otherwise invalid point. Entitled are quick to judge before actually seeing and or playing the content. Entitled are accusatory and will trash anyone who disagrees with their point. I see behavior like this on these forums. Its a cancer and it needs to stop. Bungie hasn't made the best decisions in terms of Destiny and yes there are a LOT of things that could be better, like free Cheesecake delivered to my house everyday, but they've done a lot of good and have stayed in contact with us. Good solid feedback that is civil is going to go much further than insults and accusations. Just say'n...
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