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4/19/2023 7:03:02 AM
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Shadowkeep Mission “In The Deep” keeps crashing

Every time I start the Shadowkeep mission “In The Deep” my game crashes. I’m on PS5. Is anyone else having this?
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#Help #gameplay

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  • having the same error now... What do we do to fix it?

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  • Had the same issue. Just plug off the headset out of my dualsense and it helped.

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  • On trash settings console shadow keep just don't run and just walk shoot and complete your crashing quest.

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  • Shadow keep to complete and not worry about crashing set settings on garbage mode on console.

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  • Same problem here and I thought ists my PS5 doing it. I can't complete campaign. Fix this Bungie

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  • keep having same issue ps5. Let me know if you figure anything out

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    1 Reply
    • Myself and 2 friends (all playing on Xbox Series X and running game sound through our headsets) ran into this crashing glitch upon entering The Catacombs section of the mission. * We decided to change some settings going off of some advice from other error threads online by the dashboard and going to "Settings - General - TV & display options - Resolution" and changing the resolution down to 720p combined with going to "Settings - General - Volume & audio output - Headset format" and changing from Windows Sonic for Headphones to Stereo uncompressed. We were then able to load back into The Catacombs checkpoint and continue through the entire mission from that point on without any issues. We then remembered that the Kings Fall was also crashing the 3 of us out the instant we loaded in so we decided to troubleshoot that as well. * Person 1 loaded in with the following settings: 720p and Stereo uncompressed * Person 2 loaded in with the following settings: 720p and Windows Sonic for Headphones * Person 3 loaded in with the following settings: 1440p and Stereo uncompressed The results were that Person 1 and Person 3 were not met with a crash but Person 2 was crashed immediately upon loading into the raid. It would seem that the crash is occurring because of a sound bug rather than a video bug. Maybe not entirely conclusive but this seems to have gotten us over the annoying crashes. Hope this helps others.

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      4 Replies
      • Up til now it only crashed as soon as i entered the mission. I did not have 3D audio on my pS5, but i adjusted all the audiosettings to be crap and now it doesnt crash when i enter!

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      • If you're on PS5 turn off 3D audio in the system settings Worked for me

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      • My buddy had this issue. With the mention of the audio glitch we just tunred off all sounds options in the settings and it didnt crash. I hope this helps :)

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      • Change your sound settings to stereo uncompressed in xbox sound settings… fixed it for me.

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      • Same problem here.i'm xss

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      • Did you find a work around? I got like 30 minutes unto the mission a few days ago, but now it crashes on start

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      • This issue still exists and Bungie still hasn't addressed it. I guess Kings Fall raid is now crashing the game as well. Do you think maybe you'll address it soon Bungie or are you just going to leave a part of your game people paid for entirely unplayable?

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      • Started a new topic: Pit of heresy and "In the deep" mission crashing. Shadowkeep

      • Edited by Mitsuyy: 4/20/2023 7:34:23 PM
        I'm having the same problem, every time I try to pass the game it just closes. I'm on PC.

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      • deleted the game and reinstalled, still crashing. Ps5 here

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      • Yeah me and my teammate are running through to the tunnel to go pick up the hive crptoglyph and it crashes us both, we both have xbox series x's and we both get booted out the same time.

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        1 Reply
        • 2
          also having this issue.

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        • yep, happened while playing on pc

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        • Same problem here.

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        • yes im having this issue myself on xbox. your not alone

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        • I’m having the same problem “In The Deep” every time I get into the mission it crashes. I’m on ps5 Bungie please fix it [spoiler][/spoiler]

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        • 1
          same thing here bungie fix this!!

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        • Yeah same here. Im on ps5 tried it 3 times crashes every time.

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