JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
3/21/2026 5:15:11 AM
3

All Characters Gone

I'm returning after some years. I know I had the game on Battlenet, but I'm playing on Steam. I definitely played before, as I have 311 hours of game time on Steam. There are achievements acquired in 2020. The game has me at the Cross Save message as if I never played before.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Crisidelm: 3/21/2026 10:13:16 AM
    The Exo Warlock is the most played character of yours, with 182 hours of gameplay. All characters were reset at 10 lvl with the launch of EoF. You also have one character on PS from way back (plus D1 characters there): https://wastedondestiny.com/4611686018488600952/4611686018428662935

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    • Edited by EckyThump: 3/21/2026 10:51:52 AM
      Hey there, I can see three characters here on your Steam account, so if you're launching the game on this same account, those characters should be accessible. Are you just stuck at a cross-save message screen after launching the game? On Steam, you have to press and hold the Enter key, to get past it, I remember it being somewhat non-obvious and people were stuck there. That should take you to character selection where you'll see your three characters.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      1 Reply
      • https://help.bungie.net/hc/en-us/articles/360054862491-PC-Migration-and-Battle-net-Login-Ends-December-1-2020-at-9-AM-PST

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        1 Reply
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon