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2/26/2026 2:18:48 PM
2
Cannot unlink Twitch account
Hello, I recently logged into my bungie account to see whether or not I have linked a twitch account or not and noticed that my old (now deleted) account was already linked. I have tried to unlink it but it requires me to log into the deleted account to do so. Now I'm stuck with not being able to link my new account and remove the old one. It is not possible to recover the old one as it was deleted a few years ago. I apologize if this message is hard to understand as English is not my 1st language. Is there something like Bungie customer support or anyone I can reach out to for my issue. I will gladly answer any questions. Please I really need this solved so I can earn the Marathon twitch drops.
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2 RepliesHi! Thanks for reaching out. As viiTactiiCZz said, we unfortunately cannot forcibly unlink accounts if players cannot authenticate them. You will need to reach out to [url=https://help.twitch.tv/s/contactsupport?language=en_US]Twitch Support[/url] for help recovering your account. Feel free to have a look at our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] for additional help and info!
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You will need to work with Twitch support to see if they can restore the account. If they can't restore the account then unfortunately you will be stuck with it permanently linked. Bungie will not unlink it under any circumstances.
