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Help - Destiny 2

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3/23/2026 10:34:56 PM
2

cross save issue

i enabled cross save between my ps5 (original plat) and pc. My bungie account on the website still has all of my weapons but on my pc there is no proof that ive ever played this game. there is absolutely nothing there or in my vault. im really ready to just leave this game behind at this point because i have no idea what to do about this
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  • Hi there, Thank you for reaching out to us. We understand you are having difficulty accessing your characters following the enablement of Cross Save on your account. This would suggest you may not have chosen your desired account when enabling Cross Save. You may need to disable Cross Save and wait ninety days to re-enable it. For more information, please see our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

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    • Looks like you do have cross-save active with PS as primary. Are you possibly logging into the wrong Steam account?

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