JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
4/29/2019 3:05:00 AM
5

Victim of hacked ps

Recently a victim of hacked psn I understand your restore policy but I was wondering if anything could be done
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi bboylozo. DMHSpawns and others in this thread are correct. While it's unfortunate that this happened to you, our [url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url] state that we do not restore manually deleted characters or items and don't replace items that are lost.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Your account is your responsibility. If you had 2 factor then it wouldn’t have been an issue

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Account security and best-practices are the most effective ways to ensure the protection of a Destiny account’s Guardians and their items. Please see the below recommendations to reduce risk of a Destiny account being compromised. [url=https://www.bungie.net/en/Help/Article/12718]ACCOUNT SECURITY GUIDE[/url]

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        17 Replies
        • Bungie does not make exceptions to the policy.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          3 Replies
          • Nope. Account security is our (not Bungie) responsibility. Bungie doesn’t restore deleted characters/gear/etc.

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            19 Replies
            You are not allowed to view this content.
            ;
            preload icon
            preload icon
            preload icon