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9/14/2018 4:56:23 PM
14
Hello, and thank you for your report. Are you only receiving the "servers not available" message?
English
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Mine says I don't own the game but was able to play till the update on Tuesday
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Edited by BNGHelp1: 9/14/2018 5:27:18 PMMy PSN acc is [REDACTED] if this help [spoiler]Edit: Please do not post your email, as this is a public facing forum.[/spoiler]
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Thanks :) Yes, after "press X" is this every time . I tried clear cache on my PS4, restart router, a make a lot of free space (now 160GB). Yesterday I was waiting on hotfix at 1600, after u tweet tha update is out, nothing, . I tried reinstall game today, still this problem :) Sorry for bad English :)
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Hello, I removed your email address on your other comment; since this is a public forum that doesn't require your account, anyone can see your email. The next step would be to go through our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]network guide[/url], [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13603]optimization guide[/url], and [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13610]advanced troubleshooting[/url] guides. If those do not solve the issue please let me know.
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Yes, I red this guide,I tried everything. 3 days ago, game working like my watch, after your first maintenance server, I ignore it . Next day after 1600 still have this problem. My router, my provider, my connection INT, is same like 3 days ago.
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Do you have a phone that can create a mobile hotspot? If you do, can you try logging in with that mobile hotspot?
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Sorry, I can't , there is no signal, Mountains 😁
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That's okay. Can you run these tests on a computer that is on the same internet connection as your console? [quote] 1. Press Windows Key + S at the same time. 2. Type "cmd" without quotations and press Enter. 3. Type "ping google.com -n 10" without quotations and press Enter. Wait for command to finish running and note the Average = XXms. 4. Type "ping amazon.com -n 10" without quotations and press Enter. Wait for command to finish running and note the Average = XXms. 5. Type "ping [your internet provider's website] -n 10" without quotations and press Enter. Wait for command to finish running and note the Average = XXms. 6. Type "exit" without quotation marks and press Enter.[/quote] [quote]1. Press Windows Key + R at the same time. 2. Type "cmd" without the quotations and press enter. 3. Type "ping google.com -n 10" without quotations and press Enter. Note Packets: Lost percentage. 4. Type "ping amazon.com -n 10" without quotations and press Enter. Note Packets: Lost percentage. 5. Type "ping [your internet provider's website] -n 10" without quotations and press Enter. Note Packets: Lost percentage.[/quote] [b]Please note that if you are outside of the United States, it's recommended to use your local domains (for example, using amazon.de or amazon.fr instead of amazon.com).[/b]
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This is help??? 5. Days I can't play, u have a event in the game, and I can't do nothing, no answer, no solution , no care, wha do u give? When my game didn't work for 5 days?
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If you could, please try these steps: [quote](1) Press Windows Key + S at the same time. (2) Type “cmd” without quotations and press enter. (3) Type “ipconfig /release” without quotations and press Enter. • a) Wait for command to finish running (4) Type “ipconfig /renew” without quotations and press Enter. • a) Wait for command to finish running (5) Type “ipconfig /dnsflush” without quotations and press Enter. • a) Wait for command to finish running (6) Type “exit” without quotation marks and press Enter.[/quote] If that does not help, the next step would be to directly contact your internet service provider and let them know what's going on. While working with them, it's recommended to try logging in to the game several times as that can help them find the specific issue.
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This is 4th day in a row :( can I get help pls
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Packet sent 10, lost 0 Every time :)
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Yes, same connection like my console Google.cz = 38ms Amazon.cz = 44ms My provider = 2ms
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This DOES NOT solve the problem And why tell you, if you still ignore and do not answer when the problem is don't resolved ?? I think you're joking
